Change existing Zoom account connection

---
title: Change existing Zoom account connection
description: Change your existing Zoom account connection in your ServiceNow instance.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/employee-experience-foundation/zoom-account-change.html
release: australia
product: Employee Experience Foundation
classification: employee-experience-foundation
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Employee Center for Zoom, Employee Center Integrations, EmployeeWorks, Employee Service Management]
---

# Change existing Zoom account connection

Change your existing Zoom account connection in your ServiceNow® instance.

## Before you begin

Role required: admin, Zoom admin

## Procedure

1.  Navigate to [Zoom App Marketplace](https://marketplace.zoom.us/) and sign into your other Zoom account which you want to connect to your existing ServiceNow instance.

2.  Log in to your ServiceNow instance.

3.  Navigate to **All** > **Employee Center** > **Employee Center for Zoom** > **Setup**.

4.  On the Connect to an account form, select **Change account**.

5.  On the Confirm Change Account pop-up page, select **OK**.

6.  Enter `CHANGE` in the **Type CHANGE to continue** field, and then select **Override connection**.

    \[Omitted image "zoom-change-zoom-account.png"\] Alt text: Override Zoom connection on ServiceNow instance

    **Note:** You can have different domains, which have different Zoom accounts mapped.


## Result

Your existing ServiceNow instance is successfully connected to another Zoom account.

**Parent Topic:**[Employee Center for Zoom](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/zoom-ec-create-app.md)