Set up a custom portal
Configure the ServiceNow® Employee Center portal appearance of your organization’s custom portal in Zoom.
Before you begin
Role required: admin
Procedure
-
Log in to your ServiceNow instance.
-
In the navigation filter, enter
sys_properties.list. -
Create the custom portal.
-
Select the Show column search row icon, enter
sn_ex_ec_zm.portal.suffixin the Name search field, and press Enter. -
Select sn_ex_ec_zm.portal.suffix.
-
On the System Property form, enter your custom portal suffix in the Value field.
-
Select Update.
Note:
Because the system property is domain separated, different domain admins can create different custom portals.
-
-
Create a custom header for the embedded portal.
-
In the Navigator pane, type
sys_response_header.list. -
Select New.
-
On the form, fill in the fields.
-
|
Field |
Description |
|---|---|
|
Active |
Option to make the HTTP response header configuration active. |
|
Application |
Application scope for the custom portal record. |
|
Applies to |
Select Specify Type. |
|
Type |
Type of record the HTTP response header configuration applies to , in this case, Service Portal (Service Portal [sp_portal]) records. |
|
Record |
The record for your custom portal. |
|
Name |
Name for the name-value pair for the HTTP response header for example, Content-Security-Policy.
|
|
Value |
Value you want to assign to the name-value pair for the HTTP response header.
|
|
Description |
Description for the HTTP response header. |
For more information about adding a header, see [Configure HTTP response headers](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/servicenow-platform/configure-http-response-header.md).
Parent Topic:Employee Center for Zoom
---
title: Set up a custom portal
description: Configure the ServiceNow Employee Center portal appearance of your organization’s custom portal in Zoom.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/employee-experience-foundation/zoom-set-up-custom-portal.html
release: australia
product: Employee Experience Foundation
classification: employee-experience-foundation
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Employee Center for Zoom, Employee Center Integrations, EmployeeWorks, Employee Service Management]
---
# Set up a custom portal
Configure the ServiceNow® Employee Center portal appearance of your organization’s custom portal in Zoom.
## Before you begin
Role required: admin
## Procedure
1. Log in to your ServiceNow instance.
2. In the navigation filter, enter `sys_properties.list`.
3. Create the custom portal.
1. Select the **Show column search row** icon, enter `sn_ex_ec_zm.portal.suffix` in the **Name** search field, and press **Enter**.
2. Select **sn\_ex\_ec\_zm.portal.suffix**.
3. On the System Property form, enter your custom portal suffix in the **Value** field.
4. Select **Update**.
**Note:**
Because the system property is domain separated, different domain admins can create different custom portals.
4. Create a custom header for the embedded portal.
1. In the Navigator pane, type `sys_response_header.list`.
2. Select **New**.
3. On the form, fill in the fields.
<table id="table_lq5_5ct_fwb"><thead><tr><th>
Field
</th><th>
Description
</th></tr></thead><tbody><tr><td>
Active
</td><td>
Option to make the HTTP response header configuration active.
</td></tr><tr><td>
Application
</td><td>
Application scope for the custom portal record.
</td></tr><tr><td>
Applies to
</td><td>
Select **Specify Type**.
</td></tr><tr><td>
Type
</td><td>
Type of record the HTTP response header configuration applies to
, in this case, Service Portal \(Service Portal \[sp\_portal\]\) records.
</td></tr><tr><td>
Record
</td><td>
The record for your custom portal.
</td></tr><tr><td>
Name
</td><td>
Name for the name-value pair for the HTTP response header for example, Content-Security-Policy.
`Content-Security-Policy`
</td></tr><tr><td>
Value
</td><td>
Value you want to assign to the name-value pair for the HTTP response header.
`frame-ancestors ‘self’ https://zoom.us`
</td></tr><tr><td>
Description
</td><td>
Description for the HTTP response header.
</td></tr></tbody>
</table> 4. Select **Submit**.
For more information about adding a header, see [Configure HTTP response headers](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/servicenow-platform/configure-http-response-header.md).
**Parent Topic:**[Employee Center for Zoom](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/zoom-ec-create-app.md)
| title | Set up a custom portal |
| description | Configure the ServiceNow Employee Center portal appearance of your organization’s custom portal in Zoom. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/employee-service-management/employee-experience-foundation/zoom-set-up-custom-portal.html |
| release | australia |
| product | Employee Experience Foundation |
| classification | employee-experience-foundation |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Employee Center for ZoomEmployee Center IntegrationsEmployeeWorksEmployee Service Management |