Set up a custom portal

task australia Updated Sep 10, 2026 1 min read zoom-set-up-custom-portal.md
Raw file servicenow.com

Configure the ServiceNow® Employee Center portal appearance of your organization’s custom portal in Zoom.

Before you begin

Role required: admin

Procedure

  1. Log in to your ServiceNow instance.

  2. In the navigation filter, enter sys_properties.list.

  3. Create the custom portal.

    1. Select the Show column search row icon, enter sn_ex_ec_zm.portal.suffix in the Name search field, and press Enter.

    2. Select sn_ex_ec_zm.portal.suffix.

    3. On the System Property form, enter your custom portal suffix in the Value field.

    4. Select Update.

      Note:

      Because the system property is domain separated, different domain admins can create different custom portals.

  4. Create a custom header for the embedded portal.

    1. In the Navigator pane, type sys_response_header.list.

    2. Select New.

    3. On the form, fill in the fields.

Field

Description

Active

Option to make the HTTP response header configuration active.

Application

Application scope for the custom portal record.

Applies to

Select Specify Type.

Type

Type of record the HTTP response header configuration applies to

, in this case, Service Portal (Service Portal [sp_portal]) records.

Record

The record for your custom portal.

Name

Name for the name-value pair for the HTTP response header for example, Content-Security-Policy.

Content-Security-Policy

Value

Value you want to assign to the name-value pair for the HTTP response header.

frame-ancestors ‘self’ https://zoom.us

Description

Description for the HTTP response header.

4. Select **Submit**.
    For more information about adding a header, see [Configure HTTP response headers](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/servicenow-platform/configure-http-response-header.md).

Parent Topic:Employee Center for Zoom

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