Employee Journey Management

---
title: Employee Journey Management
description: Employee Journey Management integrates HR Service Delivery features and applications to enable employees, managers, and the organization to initiate and manage journeys to drive employee engagement and productivity. There are several applications, plugins, integrations, and features that are available for Employee Journey Management.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/employee-journey-management/employee-journey-management.html
release: australia
product: Employee Journey Management
classification: employee-journey-management
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [HR Service Delivery, Employee Service Management]
---

# Employee Journey Management

Employee Journey Management integrates HR Service Delivery features and applications to enable employees, managers, and the organization to initiate and manage journeys to drive employee engagement and productivity. There are several applications, plugins, integrations, and features that are available for Employee Journey Management.

## Get started

<table id="table_z3y_d1g_h2c" class="nav-card presentation"><tbody><tr><td>

[Journey Designer\[Omitted image "bus-service-aware.svg"\] Alt text:Personalize employee journeys to enhance their experience.]()

</td><td>

[Journey Accelerator\[Omitted image "bus-rocketship.svg"\] Alt text:Use Journey Accelerator to create personalized journey plans for key employee transitions.]()

</td><td>

[Lifecycle Events\[Omitted image "bus-integration-and-apis.svg"\] Alt text:Use Lifecycle Events to automate complex processes across the enterprise and create great employee experiences during moments that matter.]()

</td></tr></tbody>
</table>## Additional resources

-   Learn more about what's new and changed, see the [HR Service Delivery release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/release-notes/hr-service-delivery-landing.md).
-   Log in to your ServiceNow® account and find additional information about implementing and deploying  features at [Employee Service Management](https://mynow.servicenow.com/now/best-practices/collections/employee-service-management-best-practices).
-   Access real-time courses, self-paced training, and career resources at [ServiceNow University](https://learning.servicenow.com/lxp/en/pages/servicenow)
-   Find useful resources related to your role and explore best practices at the [Customer Success Center](https://www.servicenow.com/success.html).
-   Connect with other Customer Service Management users at [Now Community](https://www.servicenow.com/community/).