Edit requests in External Legal Service Center

task australia Updated Sep 10, 2026 1 min read lsd-ext-portal-edit-request.md

Raw file servicenow.com

Edit requests that are saved as draft in External Legal Service Center.

Before you begin

You can only edit requests that are saved as draft. Once you submit a request, you cannot edit it.

Role required: sn_lg_ext_portal.ext_user

Procedure

Navigate to the External Legal Service Center home page by accessing your instance URL and adding a /elp suffix.

For example, https://example.com/elp.
Log in with your user name and password.
Navigate to My Requests from the header.
Navigate to the Drafts tab.
Select a request.
Select Update Draft.
Edit the Summary description or Description.
Work on the attachments.

Action	Steps
Add attachments	Select Add icon ([Omitted image "lsd-ext-portal-add-attachment.png"] Alt text: Add icon). You can add attachments by selecting, dragging, or pasting a file.
Rename attachments	Select Edit file name icon ([Omitted image "lsd-ext-portal-edit-filename.png"] Alt text: Edit file name icon). Edit the file name.
Delete attachments	Select Delete icon ([Omitted image "lsd-ext-portal-delete-attachment.png"] Alt text: Delete icon). Select OK on the delete attachment confirmation.

9. Select **Update Draft** to save the file.

Select Submit if you want to submit the request.

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---
title: Edit requests in External Legal Service Center
description: Edit requests that are saved as draft in External Legal Service Center.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/external-legal-portal/lsd-ext-portal-edit-request.html
release: australia
product: External Legal Portal
classification: external-legal-portal
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Using External Legal Service Center, External Legal Service Center, Legal Service Delivery, Legal and Contract Operations, Employee Service Management]
---

# Edit requests in External Legal Service Center

Edit requests that are saved as draft in External Legal Service Center.

## Before you begin

You can only edit requests that are saved as draft. Once you submit a request, you cannot edit it.

Role required: sn\_lg\_ext\_portal.ext\_user

## Procedure

1.  Navigate to the External Legal Service Center home page by accessing your instance URL and adding a /elp suffix.

    For example, https://example.com/elp.

2.  Log in with your user name and password.

3.  Navigate to **My Requests** from the header.

4.  Navigate to the Drafts tab.

5.  Select a request.

6.  Select **Update Draft**.

7.  Edit the Summary description or Description.

8.  Work on the attachments.

<table id="choicetable_ohy_5yk_sdc"><thead><tr><th align="left" id="d489212e114">

Action

</th><th align="left" id="d489212e117">

Steps

</th></tr></thead><tbody><tr><td id="d489212e123">

**Add attachments**

</td><td>

1.  Select Add icon \(\[Omitted image "lsd-ext-portal-add-attachment.png"\] Alt text: Add icon\).
2.  You can add attachments by selecting, dragging, or pasting a file.


</td></tr><tr><td id="d489212e147">

**Rename attachments**

</td><td>

1.  Select Edit file name icon \(\[Omitted image "lsd-ext-portal-edit-filename.png"\] Alt text: Edit file name icon\).
2.  Edit the file name.


</td></tr><tr><td id="d489212e171">

**Delete attachments**

</td><td>

1.  Select Delete icon \(\[Omitted image "lsd-ext-portal-delete-attachment.png"\] Alt text: Delete icon\).
2.  Select **OK** on the delete attachment confirmation.


</td></tr></tbody>
</table>9.  Select **Update Draft** to save the file.

10. Select **Submit** if you want to submit the request.