Using External Legal Service Center
The ServiceNow® External Legal Service Center application enables external users to register themselves, submit, view, and track their requests for legal services.
You can also add attachments while submitting a request.
Note: You cannot add attachments to a request when you have external storage configured.
Overview of submitting a request for a legal service
To register yourself and submit a request for legal services, perform the following actions.
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Register with External Legal Service Center
Register yourself for External Legal Service Center to enable you to submit requests.
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Create request from External Legal Service Center
Create a request for a legal service from the External Legal Service Center. You can submit a request or save it in draft to submit later.
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Edit requests in External Legal Service Center
Edit requests that saved are as draft in External Legal Service Center.
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View and track requests submitted in External Legal Service Center
View and track requests submitted for a legal service from the External Legal Service Center.
---
title: Using External Legal Service Center
description: The ServiceNow External Legal Service Center application enables external users to register themselves, submit, view, and track their requests for legal services.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/external-legal-portal/lsd-ext-portal-use-landing.html
release: australia
product: External Legal Portal
classification: external-legal-portal
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [External Legal Service Center, Legal Service Delivery, Legal and Contract Operations, Employee Service Management]
---
# Using External Legal Service Center
The ServiceNow® External Legal Service Center application enables external users to register themselves, submit, view, and track their requests for legal services.
You can also add attachments while submitting a request.
**Note:** You cannot add attachments to a request when you have external storage configured.
## Overview of submitting a request for a legal service
To register yourself and submit a request for legal services, perform the following actions.
1. [Register with External Legal Service Center](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/external-legal-portal/lsd-external-portal-register.md)
Register yourself for External Legal Service Center to enable you to submit requests.
2. [Create request from External Legal Service Center](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/external-legal-portal/lsd-ext-portal-submit-request.md)
Create a request for a legal service from the External Legal Service Center. You can submit a request or save it in draft to submit later.
3. [Edit requests in External Legal Service Center](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/external-legal-portal/lsd-ext-portal-edit-request.md)
Edit requests that saved are as draft in External Legal Service Center.
4. [View and track requests submitted in External Legal Service Center](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/external-legal-portal/lsd-ext-portal-view-track-req.md)
View and track requests submitted for a legal service from the External Legal Service Center.
| title | Using External Legal Service Center |
| description | The ServiceNow External Legal Service Center application enables external users to register themselves, submit, view, and track their requests for legal services. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/employee-service-management/external-legal-portal/lsd-ext-portal-use-landing.html |
| release | australia |
| product | External Legal Portal |
| classification | external-legal-portal |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | External Legal Service CenterLegal Service DeliveryLegal and Contract OperationsEmployee Service Management |