Health and Safety Case Management

---
title: Health and Safety Case Management
description: The ServiceNow Health and Safety Case Management application provides capabilities to support employees' health and safety inquiries and their return to work after an injury or illness.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/health-and-safety-case-management/hs-case-management-landing-page.html
release: australia
product: Health and Safety Case Management
classification: health-and-safety-case-management
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Health and Safety, Employee Service Management]
---

# Health and Safety Case Management

The ServiceNow® Health and Safety Case Management application provides capabilities to support employees' health and safety inquiries and their return to work after an injury or illness.

## Get started

<table id="table_emw_cqr_ybc" class="nav-card presentation"><tbody><tr><td>

[Explore\[Omitted image "bus-explore.svg"\] Alt text:Learn how workers, line managers, and safety personnel use Health and Safety Case Management.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/health-and-safety-case-management/hs-exploring-case-management.md)

</td><td>

[Configure\[Omitted image "bus-sdlc.svg"\] Alt text:Set up Health and Safety Case Management.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/health-and-safety-risk-management/hs-setting-up-risk-mgmt.md)

</td><td>

[Ask Safety question\[Omitted image "bus-integration-and-apis.svg"\] Alt text:Submit health and safety related questions to safety team.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/health-and-safety-case-management/hs-ask-health-safety-question.md)

</td></tr><tr><td>

[Resolve cases\[Omitted image "bus-compliance.svg"\] Alt text:Manage Health and Safety cases.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/health-and-safety-case-management/hs-work-health-safety-case.md)

</td><td>

[Reference\[Omitted image "bus-learn.svg"\] Alt text:Get details about components such as roles, tables, and store applications that are installed.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/health-and-safety-case-management/hs-case-management-reference.md)

</td><td>

 

</td></tr></tbody>
</table>## Troubleshoot and get help

-   [Ask questions and explore other resources for Health and Safety Case Management in the ServiceNow Community](https://www.servicenow.com/community/)
-   [Search the Known Error Portal for known error articles](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477)
-   [Contact Customer Service and Support](https://support.servicenow.com/now)