Create Universal Request for Health and Safety cases as an employee

---
title: Create Universal Request for Health and Safety cases as an employee
description: You can submit a Universal Request for Health and Safety cases from the Employee Center using the Request Help form.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/health-and-safety-case-management/hs-create-universal-request-employee.html
release: australia
product: Health and Safety Case Management
classification: health-and-safety-case-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Universal Request for Health and Safety cases, Health and Safety Case Management, Health and Safety, Employee Service Management]
---

# Create Universal Request for Health and Safety cases as an employee

You can submit a Universal Request for Health and Safety cases from the Employee Center using the **Request Help** form.

## Before you begin

Role required: none

## Procedure

1.  Navigate to **All** > **Self-Service** > **Employee Center**.

2.  Search for `help` and select the **Request Help** card.

3.  On the **Request Help** form, fill in the details.

<table id="table_ddq_fkh_khc"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

How do you summarize your issue

</td><td>

Summary of the issue

</td></tr><tr><td>

Anything else we should know

</td><td>

More information about the issue

</td></tr><tr><td>

Issue contains sensitive or confidential information

</td><td>

Check box to tag the issue as confidential

</td></tr><tr><td>

Select department for your issue

</td><td>

Name of the department the issue is related to

 This field appears when the **Issue contains sensitive or confidential information** field is selected

</td></tr><tr><td>

Add attachments

</td><td>

Option to attach documents if any

</td></tr></tbody>
</table>4.  In the **Select department for your issue** field, select **Health and Safety**.

5.  Select **Submit**.


## Result

-   The request is transferred to the Health and Safety department.
-   The universal request number from which the health and safety case is created appears in the **Universal Request** field on the health and safety case form.
-   The health and safety case number appears in the **Primary Ticket** field on the universal request form. It also appears under the **Associated Tickets** related item.