Submitting Health and Safety cases

concept australia Updated Sep 10, 2026 1 min read hs-submitting-health-safety-cases.md

Safety case manager can begin the resolution process by creating cases based on questions received from employees. Employees can also directly ask a health and safety-related questions from the Employee Center. They can fill out the Health and Safety question form, select an appropriate category for their question, and then submit it.

Ask a Health and Safety question from Employee Center

As an employee, ask a health and safety question from the safety department to request information such as health and safety procedures, training, or return to work.
Create a safety case from Health and Safety Workspace

As a safety case manager, create a case based on questions received from employees or their line managers.
Create a return to work case from an injury or illness

As a safety agent working on a safety incident or an injury, create a return to work case for an employee who's returning to work after an injury or illness.
Create an HR case from an injury or illness

As a safety agent working on a safety incident or an injury, create an HR case for an employee who is on leave because of an injury or illness or needs any other assistance from the HR department.
Ask a Health and Safety question from Employee Center
Ask a health and safety question from the safety department to request information such as health and safety procedures, training, or return to work.
Submit a safety compensation claim
Submit a compensation claim for a work-related incident or injury.
Create a safety case from Health and Safety Workspace
Begin the resolution process by creating cases based on questions received from employees.

Parent Topic:Health and Safety

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---
title: Submitting Health and Safety cases
description: Safety case manager can begin the resolution process by creating cases based on questions received from employees. Employees can also directly ask a health and safety-related questions from the Employee Center. They can fill out the Health and Safety question form, select an appropriate category for their question, and then submit it.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/health-and-safety-case-management/hs-submitting-health-safety-cases.html
release: australia
product: Health and Safety Case Management
classification: health-and-safety-case-management
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Health and Safety Case Management, Health and Safety, Employee Service Management]
---

# Submitting Health and Safety cases

Safety case manager can begin the resolution process by creating cases based on questions received from employees. Employees can also directly ask a health and safety-related questions from the Employee Center. They can fill out the Health and Safety question form, select an appropriate category for their question, and then submit it.

-   [Ask a Health and Safety question from Employee Center](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/health-and-safety-case-management/hs-ask-health-safety-question.md)

    As an employee, ask a health and safety question from the safety department to request information such as health and safety procedures, training, or return to work.

-   [Create a safety case from Health and Safety Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/health-and-safety-case-management/hs-create-safety-case-workspace.md)

    As a safety case manager, create a case based on questions received from employees or their line managers.

-   [Create a return to work case from an injury or illness](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/health-and-safety-incident-management/create-rtw-case-injury-illness.md)

    As a safety agent working on a safety incident or an injury, create a return to work case for an employee who's returning to work after an injury or illness.

-   [Create an HR case from an injury or illness](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/health-and-safety-incident-management/create-hr-case-injury-illness.md)

    As a safety agent working on a safety incident or an injury, create an HR case for an employee who is on leave because of an injury or illness or needs any other assistance from the HR department.


-   **[Ask a Health and Safety question from Employee Center](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/health-and-safety-case-management/hs-ask-health-safety-question.md)**  
Ask a health and safety question from the safety department to request information such as health and safety procedures, training, or return to work.
-   **[Submit a safety compensation claim](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/health-and-safety-case-management/hs-submit-compensation-claim.md)**  
Submit a compensation claim for a work-related incident or injury.
-   **[Create a safety case from Health and Safety Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/health-and-safety-case-management/hs-create-safety-case-workspace.md)**  
Begin the resolution process by creating cases based on questions received from employees.

**Parent Topic:**[Health and Safety](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/health-and-safety/health-safety-overview.md)