Configure a permit-to-work request

task australia Updated Sep 10, 2026 1 min read hs-configure-request-permit-to-work.md

Raw file servicenow.com

Edit existing questions on a permit to work form or add new questions.

Before you begin

Role required: admin and sn_hs_rm.permit_coordinator

Procedure

Navigate to All > Service catalog > Catalog definitions > Record producers.
Search for and select Request a permit to work.
Either add new questions or edit existing questions.

Goal	Actions
Add a new question	In the Variables related list, select New. On theVariable new record form, fill in the fields. For a description of the field values, see Variable new record form. Select Submit.
Modify an existing question	In the Variables related list, select the existing question. Edit the information. Select Update.

Goal

Actions

Add a new question

In the Variables related list, select New.
On theVariable new record form, fill in the fields.

For a description of the field values, see Variable new record form.

Select Submit.

Modify an existing question

In the Variables related list, select the existing question.
Edit the information.
Select Update.

**Parent Topic:**[Configure permit-to-work](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/health-and-safety-risk-management/hs-configure-permit-to-work.md)

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---
title: Configure a permit-to-work request
description: Edit existing questions on a permit to work form or add new questions.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/health-and-safety-risk-management/hs-configure-request-permit-to-work.html
release: australia
product: Health and Safety Risk Management
classification: health-and-safety-risk-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure permit-to-work, Configure, Health and Safety Risk Management, Health and Safety, Employee Service Management]
---

# Configure a permit-to-work request

Edit existing questions on a permit to work form or add new questions.

## Before you begin

Role required: admin and sn\_hs\_rm.permit\_coordinator

## Procedure

1.  Navigate to **All** &gt; **Service catalog** &gt; **Catalog definitions** &gt; **Record producers**.

2.  Search for and select **Request a permit to work**.

3.  Either add new questions or edit existing questions.

<table id="choicetable_ltg_1fk_rgc"><thead><tr><th align="left" id="d685291e123">

Goal

</th><th align="left" id="d685291e126">

Actions

</th></tr></thead><tbody><tr><td id="d685291e132">

**Add a new question**

</td><td>

1.  In the Variables related list, select **New**.
2.  On theVariable new record form, fill in the fields.

For a description of the field values, see [Variable new record form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/health-and-safety-risk-management/hs-variable-new-record.md).

3.  Select **Submit**.


</td></tr><tr><td id="d685291e211">

**Modify an existing question**

</td><td>

1.  In the Variables related list, select the existing question.
2.  Edit the information.
3.  Select **Update**.


</td></tr></tbody>
</table>
**Parent Topic:**[Configure permit-to-work](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/health-and-safety-risk-management/hs-configure-permit-to-work.md)