Create or modify actions of a safety incident on the Mobile Agent app

---
title: Create or modify actions of a safety incident on the Mobile Agent app
description: Add an action to address the root causes of the safety incident. You can add multiple actions for the incident.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/health-and-safety/hs-create-modify-actions-safety-incidents-mobile-agent.html
release: australia
product: Health and Safety
classification: health-and-safety
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Manage Health and Safety incident using the Mobile Agent app, Mobile experience for Health and Safety, Health and Safety, Employee Service Management]
---

# Create or modify actions of a safety incident on the Mobile Agent app

Add an action to address the root causes of the safety incident. You can add multiple actions for the incident.

## Before you begin

Role required: sn\_ohs\_im.manager or sn\_ohs\_im.agent

## Procedure

1.  Open the Mobile Agent app on your mobile device.

2.  In the navigation bar, tap **Home**.

3.  Tap the **Safety incidents** icon \(\[Omitted image "casemgmt-templateicon.png"\] Alt text: safety incident icon\) from the quick links section.

4.  Open a safety incident record.

5.  Tap the **Related lists** tab and then tap **Actions**.

    1.  To modify an existing actions record,

        -   Swipe left on the actions record to view the edit and delete options.
        -   Open the actions record and tap **More options** icon \[Omitted image "wsd-more-options-icon-loc-directory.png"\] Alt text: more options, and then tap edit or delete.
    2.  To add a new action record, tap **Add new action**.

6.  On the form, fill in the details.

    For more details on field description, see [Health and Safety action form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/health-and-safety-core/hs-action-form.md).

7.  Tap **Submit**.


**Parent Topic:**[Manage Health and Safety incident using the Mobile Agent app](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/health-and-safety/hs-manage-safety-incident-mobile-agent.md)