Configuring Issue Auto Resolution for HR

---
title: Configuring Issue Auto Resolution for HR
description: Setting up Issue Auto Resolution helps your organization to provide near real-time responses to your employee's routine inquiries. To view the settings for Issue Auto Resolution, navigate to All Issue Auto Resolution Settings .
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/issue-auto-resolution-for-hr/configuring-issue-auto-resolution.html
release: australia
product: Issue Auto Resolution for HR
classification: issue-auto-resolution-for-hr
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Issue Auto Resolution for HR, HR Service Delivery, Employee Service Management]
---

# Configuring Issue Auto Resolution for HR

Setting up Issue Auto Resolution helps your organization to provide near real-time responses to your employee's routine inquiries. To view the settings for Issue Auto Resolution, navigate to **All** > **Issue Auto Resolution** > **Settings**.

\[Omitted image "iar-configuration.png"\] Alt text: IAR configuration

You can install the ITSM Virtual Agent Conversations and Issue Auto Resolution applications. After the installation is complete, review and modify the configurations to suit your business needs and activate your IAR.

**Note:** You can also install the apps from the ServiceNow Store