Create and manage Journey Accelerator plan types

---
title: Create and manage Journey Accelerator plan types
description: Create plan types to manage the top-level classification for stages and tasks in a Journey Accelerator plan.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/journey-accelerator/create-manage-ja-plans.html
release: australia
product: Journey Accelerator
classification: journey-accelerator
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Creating and managing audience-specific Journey Accelerator templates, Configure, Journey Accelerator, Employee Journey Management, HR Service Delivery, Employee Service Management]
---

# Create and manage Journey Accelerator plan types

Create plan types to manage the top-level classification for stages and tasks in a Journey Accelerator plan.

## Before you begin

Role required: sn\_ja.admin

## About this task

Managers select a plan type when they are configuring a specific plan. As an administrator, you should create a title for a plan type that is meaningful. You want managers to quickly understand what plan type they are using, for example New Hire, Promotion, or Offboarding.

## Procedure

1.  Navigate to **All** > **Journey Accelerator** > **Manage Plan Types**.

2.  Click **New**.

3.  In the **Title** field, enter a meaningful name for the type of plan that you are creating so that it is easily identifiable.

    These fields contain default plan header configurations for the plan type.

    -   View for manager
    -   View for employee
    -   View for mentor
    See, [Customize and manage Journey Accelerator plan headers](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/journey-accelerator/create-manage-plan-headers.md) to customize headers for a plan.

4.  Click the search icon next to a role to change the header configuration for that role.

5.  After you have selected any header configuration you want to change, click **Submit**.