Create and manage action plan task templates
task australia Updated Sep 10, 2026 1 min read create-manage-ja-task-templates.md
Create and manage the task templates that managers, mentors, and employees can use for their Journey Accelerator plans. Use task templates to provide a consistent and streamlined experience for creating Journey Accelerator plans.
Before you begin
Role required: admin
About this task
Journey Accelerator task templates appear as to-do lists in the Employee Center for managers, mentors, or employees.
Procedure
-
Navigate to All > Journey Accelerator > Manage Task Templates.
-
Create a template or modify an existing template.
For information about the template fields, see Journey Accelerator task template fields.
-
Click Submit or Update.
38 lines · 1.7 KB
---
title: Create and manage action plan task templates
description: Create and manage the task templates that managers, mentors, and employees can use for their Journey Accelerator plans. Use task templates to provide a consistent and streamlined experience for creating Journey Accelerator plans.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/journey-accelerator/create-manage-ja-task-templates.html
release: australia
product: Journey Accelerator
classification: journey-accelerator
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Creating and managing audience-specific Journey Accelerator templates, Configure, Journey Accelerator, Employee Journey Management, HR Service Delivery, Employee Service Management]
---
# Create and manage action plan task templates
Create and manage the task templates that managers, mentors, and employees can use for their Journey Accelerator plans. Use task templates to provide a consistent and streamlined experience for creating Journey Accelerator plans.
## Before you begin
Role required: admin
## About this task
Journey Accelerator task templates appear as to-do lists in the Employee Center for managers, mentors, or employees.
## Procedure
1. Navigate to **All** > **Journey Accelerator** > **Manage Task Templates**.
2. Create a template or modify an existing template.
For information about the template fields, see [Journey Accelerator task template fields](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/journey-accelerator/journey-accelerator-task-template.md).
3. Click **Submit** or **Update**.
| title | Create and manage action plan task templates |
| description | Create and manage the task templates that managers, mentors, and employees can use for their Journey Accelerator plans. Use task templates to provide a consistent and streamlined experience for creating Journey Accelerator plans. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/employee-service-management/journey-accelerator/create-manage-ja-task-templates.html |
| release | australia |
| product | Journey Accelerator |
| classification | journey-accelerator |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Creating and managing audience-specific Journey Accelerator templatesConfigureJourney AcceleratorEmployee Journey ManagementHR Service DeliveryEmployee Service Management |