Create and manage Journey types
task australia Updated Sep 10, 2026 1 min read jny-create-manage-journey-types.md
Create plan types to manage the top-level classification for stages and tasks for Journey types, as well as the header views for users.
Before you begin
Role required: sn_jny.admin
Procedure
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Navigate to All > Journey Designer > Manage Journey Types.
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Select New.
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In the Title field, enter a meaningful name for the type of journey that you are creating so that it is easily identifiable.
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Click the search icon next to a role to change the header configuration for that role.
These fields contain default plan header configurations for the plan type.
- View for manager
- View for employee
- View for mentor See Create and configure Journey designer headers to customize headers for a plan.
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After you have selected any header configuration you want to change, select Submit.
Parent Topic:Configure Journey designer features
45 lines · 1.9 KB
---
title: Create and manage Journey types
description: Create plan types to manage the top-level classification for stages and tasks for Journey types, as well as the header views for users.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/journey-designer/jny-create-manage-journey-types.html
release: australia
product: Journey Designer
classification: journey-designer
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure Journey designer features, Configure, Journey designer, Employee Journey Management, HR Service Delivery, Employee Service Management]
---
# Create and manage Journey types
Create plan types to manage the top-level classification for stages and tasks for Journey types, as well as the header views for users.
## Before you begin
Role required: sn\_jny.admin
## Procedure
1. Navigate to **All** > **Journey Designer** > **Manage Journey Types**.
2. Select **New**.
3. In the **Title** field, enter a meaningful name for the type of journey that you are creating so that it is easily identifiable.
4. Click the search icon next to a role to change the header configuration for that role.
These fields contain default plan header configurations for the plan type.
- View for manager
- View for employee
- View for mentor
See [Create and configure Journey designer headers](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/journey-designer/jny-dsgnr-header-configuration.md) to customize headers for a plan.
5. After you have selected any header configuration you want to change, select **Submit**.
**Parent Topic:**[Configure Journey designer features](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/journey-designer/jny-dsgnr-configuration.md)
| title | Create and manage Journey types |
| description | Create plan types to manage the top-level classification for stages and tasks for Journey types, as well as the header views for users. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/employee-service-management/journey-designer/jny-create-manage-journey-types.html |
| release | australia |
| product | Journey Designer |
| classification | journey-designer |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Configure Journey designer featuresConfigureJourney designerEmployee Journey ManagementHR Service DeliveryEmployee Service Management |