Create and manage action plan task templates

---
title: Create and manage action plan task templates
description: Create and manage the task templates that managers, mentors, and employees can use for their Journey designer plans. Use task templates to provide a consistent and streamlined experience for creating Journey designer plans.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/journey-designer/jny-create-manage-task-templates.html
release: australia
product: Journey Designer
classification: journey-designer
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Creating and managing audience-specific templates, Configure Journey designer features, Configure, Journey designer, Employee Journey Management, HR Service Delivery, Employee Service Management]
---

# Create and manage action plan task templates

Create and manage the task templates that managers, mentors, and employees can use for their Journey designer plans. Use task templates to provide a consistent and streamlined experience for creating Journey designer plans.

## Before you begin

Role required: admin \[sn\_jny.admin\]

## About this task

Task templates appear as to-do lists in the Employee Center for managers, mentors, or employees.

## Procedure

1.  Navigate to **All** > **Journey designer** > **Manage Task Templates**.

2.  Click **New**, or open an existing plan configuration.

3.  Fill in the fields in the template form.

    For more information see [Task template fields](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/journey-designer/jny-task-template.md).

4.  Click **Submit**.


**Parent Topic:**[Creating and managing audience-specific templates](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/journey-designer/jny-creating-audience-specific-plans.md)