Add or modify recommended learning in Journey designer

task australia Updated Sep 10, 2026 1 min read jny-dsgnr-config-reco-lrnng.md
Raw file servicenow.com

Configure and manage recommended learning for employee journeys.

Before you begin

Role required: admin [sn_jny.admin]

About this task

The Learning Posts app must be integrated with the Journey designer app for the recommended learning feature to be available. For details about Learning integration see, Learning Core.

Procedure

  1. Navigate to All > Journey designer > Administration > Manage Recommended Learning.

  2. Select New.

  3. On the form, fill in the fields.

    Field Description
    Journey course A course that is available to Journey designer for use in employee journeys.
    Course name The course name is included with the Journey course
    Type Select a Journey configuration to add the recommended learning to.
    Active Select Active to make the Journey course available in the selected type.
    Display order The value used to order the display of multiple recommended learning entries.
  4. Select Submit.

    Note:

    • Recommended learning added to a journey configuration by an administrator is included in all journeys created with that journey configuration.
    • Only an administrator can delete a recommended learning entry from a journey configuration.

Parent Topic:Recommended learning in journey configurations

Related topics

Delete recommended learning in the Journey designer app

Search documentation
Search document titles and file paths on the australia branch