Create a task template

task australia Updated Sep 10, 2026 1 min read jny-dsgnr-create-task-template.md

Journey owners (managers) and mentors create templates of tasks, such as scheduling a meeting or taking a learning course, to assign to employees' journeys.

Before you begin

Role required: Modifier [sn_jny.writer]

Procedure

From the Employee Center, navigate to Journeys > My templates.
Select Create task template.
On the form, fill in the fields:

Field	Description
Task type	Option to select a task type to display other fields in the form.- General Task Schedule a meeting Take a learning course
Task name	A descriptive name of the task.
This task is for	Option to select from a list of user types employee, manager, mentor, or specify the name of the employee that this task is for.
Watchlist	Option to add additional people to be notified about this task.
Share with	Option to share the task template with other employees.
Task description	Details about this task.
Due Date	Option to select by when the employee must complete the task.
This task is optional	Option to set this task to optional.

4. Select **Create task template**.

Parent Topic:Managers, mentors, and employees work with journeys in the Employee Center

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---
title: Create a task template
description: Journey owners \(managers\) and mentors create templates of tasks, such as scheduling a meeting or taking a learning course, to assign to employees' journeys.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/journey-designer/jny-dsgnr-create-task-template.html
release: australia
product: Journey Designer
classification: journey-designer
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Work with journeys in Employee Center, Use, Journey designer, Employee Journey Management, HR Service Delivery, Employee Service Management]
---

# Create a task template

Journey owners \(managers\) and mentors create templates of tasks, such as scheduling a meeting or taking a learning course, to assign to employees' journeys.

## Before you begin

Role required: Modifier \[sn\_jny.writer\]

## Procedure

1.  From the Employee Center, navigate to **Journeys** &gt; **My templates**.

2.  Select **Create task template**.

3.  On the form, fill in the fields:

<table id="table_ayh_5z4_15b"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

**Task type**

</td><td>

Option to select a task type to display other fields in the form.-   **General Task**
-   **Schedule a meeting**
-   **Take a learning course**


</td></tr><tr><td>

**Task name**

</td><td>

A descriptive name of the task.

</td></tr><tr><td>

**This task is for**

</td><td>

Option to select from a list of user types employee, manager, mentor, or specify the name of the employee that this task is for.

</td></tr><tr><td>

**Watchlist**

</td><td>

Option to add additional people to be notified about this task.

</td></tr><tr><td>

Share with

</td><td>

Option to share the task template with other employees.

</td></tr><tr><td>

**Task description**

</td><td>

Details about this task.

</td></tr><tr><td>

**Due Date**

</td><td>

Option to select by when the employee must complete the task.

</td></tr><tr><td>

**This task is optional**

</td><td>

Option to set this task to optional.

</td></tr></tbody>
</table>4.  Select **Create task template**.


**Parent Topic:**[Managers, mentors, and employees work with journeys in the Employee Center](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/journey-designer/jny-working-with-journeys.md)