Manage Journey designer user roles
task australia Updated Sep 10, 2026 1 min read jny-dsgnr-manage-users-roles.md
Manage Journey designer users and the roles that they have.
Before you begin
Role required: sn_jny.admin
About this task
The Journey designer application includes roles with the permissions necessary for that user to complete tasks. For more information on the roles installed with Journey designer, refer to Roles.
As an administrator, you can assign users to roles to enable them to perform tasks in Journey designer.
Procedure
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Navigate to All > Journey designer > Manage Roles.
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Select the role that you want to add a user to.
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In the User Roles form, select New.
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From the User list, select a user.
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Select Submit.
Parent Topic:Configure Journey designer features
44 lines · 1.7 KB
--- title: Manage Journey designer user roles description: Manage Journey designer users and the roles that they have. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/journey-designer/jny-dsgnr-manage-users-roles.html release: australia product: Journey Designer classification: journey-designer topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Configure Journey designer features, Configure, Journey designer, Employee Journey Management, HR Service Delivery, Employee Service Management] --- # Manage Journey designer user roles Manage Journey designer users and the roles that they have. ## Before you begin Role required: sn\_jny.admin ## About this task The Journey designer application includes roles with the permissions necessary for that user to complete tasks. For more information on the roles installed with Journey designer, refer to [Roles](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/journey-designer/components-installed-with-jny-dsgnr.md). As an administrator, you can assign users to roles to enable them to perform tasks in Journey designer. ## Procedure 1. Navigate to **All** > **Journey designer** > **Manage Roles**. 2. Select the role that you want to add a user to. 3. In the **User Roles** form, select **New**. 4. From the **User** list, select a user. 5. Select **Submit**. **Parent Topic:**[Configure Journey designer features](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/journey-designer/jny-dsgnr-configuration.md)
| title | Manage Journey designer user roles |
| description | Manage Journey designer users and the roles that they have. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/employee-service-management/journey-designer/jny-dsgnr-manage-users-roles.html |
| release | australia |
| product | Journey Designer |
| classification | journey-designer |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Configure Journey designer featuresConfigureJourney designerEmployee Journey ManagementHR Service DeliveryEmployee Service Management |