Initiate a learning task from a lifecycle event
When a lifecycle event is triggered, a learning task is created and assigned to the subject person of the case. The task is displayed in the To-dos page in Employee Center.
Before you begin
Role required: sn_jny.admin
Procedure
-
Create a learning task template.
For more information, see Create a learning template.
-
Configure a lifecycle event activity set.
For more information, see Configure a lifecycle event activity set.
-
Configure a lifecycle event activity.
While creating a lifecycle activity, make sure you select Activity Type as Employee, Employee Activity as Learning task, and HR Template as any learning template task. For more information, see Configure a lifecycle event activity.
When the lifecycle event is triggered, a learning task is created and assigned to the subject person of the case.
- Create a learning template
Create a learning template to simplify the process of creating learning tasks by populating fields automatically.
Parent Topic:Configure Journey designer features
---
title: Initiate a learning task from a lifecycle event
description: When a lifecycle event is triggered, a learning task is created and assigned to the subject person of the case. The task is displayed in the To-dos page in Employee Center.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/journey-designer/ln-task-pst.html
release: australia
product: Journey Designer
classification: journey-designer
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure Journey designer features, Configure, Journey designer, Employee Journey Management, HR Service Delivery, Employee Service Management]
---
# Initiate a learning task from a lifecycle event
When a lifecycle event is triggered, a learning task is created and assigned to the subject person of the case. The task is displayed in the To-dos page in Employee Center.
## Before you begin
Role required: sn\_jny.admin
## Procedure
1. Create a learning task template.
For more information, see [Create a learning template](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/journey-designer/ln-templates.md).
2. Configure a lifecycle event activity set.
For more information, see [Configure a lifecycle event activity set](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/lifecycle-events/configure-hr-lifecycle-event-activity-set.md).
3. Configure a lifecycle event activity.
While creating a lifecycle activity, make sure you select **Activity Type** as **Employee**, **Employee Activity** as **Learning task**, and **HR Template** as any learning template task. For more information, see [Configure a lifecycle event activity](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/lifecycle-events/configure-hr-lifecycle-event-activity.md).
When the lifecycle event is triggered, a learning task is created and assigned to the subject person of the case.
- **[Create a learning template](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/journey-designer/ln-templates.md)**
Create a learning template to simplify the process of creating learning tasks by populating fields automatically.
**Parent Topic:**[Configure Journey designer features](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/journey-designer/jny-dsgnr-configuration.md)
| title | Initiate a learning task from a lifecycle event |
| description | When a lifecycle event is triggered, a learning task is created and assigned to the subject person of the case. The task is displayed in the To-dos page in Employee Center. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/employee-service-management/journey-designer/ln-task-pst.html |
| release | australia |
| product | Journey Designer |
| classification | journey-designer |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Configure Journey designer featuresConfigureJourney designerEmployee Journey ManagementHR Service DeliveryEmployee Service Management |