Update a Legal Content Review request

task australia Updated Sep 10, 2026 1 min read update-existing-legal-cr-request.md

Update request details, add comments, or upload documents in a Legal Content Review request you submitted while it is still in the New or Assigned state.

Before you begin

You can modify a Legal Content Review request only if the request is in the New state.

Role required: sn_lg_ops.legal_user

Procedure

Navigate to All > Employee Center.

Note: If you're using Legal Service Portal, you can submit a legal request by navigating to the Legal Service Portal and selecting View all requests under My Requests.
Select My Requests from the header.
Open your submitted Legal Content Review request.

On the Standard Ticket page, review and edit the request details, manage attachments, or cancel the request.
Select Edit Request from the Actions menu.
In the Variables form, modify the request details.
Select Save.
Select Back to return to the Standard Ticket page.

The request is updated with the new information. The changes appear as comments in the Additional Comments section of the request.
In the Activity tab, provide comments or more information about your request for the request fulfiller.
Manage documents supporting your request.

Option	Steps
If the Attachments tab is visible	To upload a new document, select the add attachment icon ([Omitted image "add-attachment-icon.png"] Alt text: Add attachment icon.) and select a file. To rename an attached file, select the edit file name icon ([Omitted image "rename-icon.png"] Alt text: Edit file name icon.) and update the file name. To remove an attached file, select the delete icon ([Omitted image "delete-icon.png"] Alt text: Delete icon.).
If the Documents tab is visible	To upload a new document, select Attach and select a file. A link to the document is listed in the External URL column of the documents list. To remove an attached file, select Delete. In the Delete document dialog box, select a document from the list, and then select Delete.

Option

Steps

If the Attachments tab is visible

To upload a new document, select the add attachment icon ([Omitted image "add-attachment-icon.png"] Alt text: Add attachment icon.) and select a file.
To rename an attached file, select the edit file name icon ([Omitted image "rename-icon.png"] Alt text: Edit file name icon.) and update the file name.
To remove an attached file, select the delete icon ([Omitted image "delete-icon.png"] Alt text: Delete icon.).

If the Documents tab is visible

To upload a new document, select Attach and select a file.

A link to the document is listed in the External URL column of the documents list.

To remove an attached file, select Delete. In the Delete document dialog box, select a document from the list, and then select Delete.

10. In the **Approvals** tab, view the approval details associated with the request.

**Note:** The **Approvals** tab appears only when the Legal Content Review request or its attachment has approval records.

Parent Topic:Legal Content Review requests

91 lines · 3.5 KB Wrap lines

---
title: Update a Legal Content Review request
description: Update request details, add comments, or upload documents in a Legal Content Review request you submitted while it is still in the New or Assigned state.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/legal-content-review/update-existing-legal-cr-request.html
release: australia
product: Legal Content Review
classification: legal-content-review
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Requests, Legal Content Review, Legal Service Delivery Practice Applications, Legal Service Delivery, Legal and Contract Operations, Employee Service Management]
---

# Update a Legal Content Review request

Update request details, add comments, or upload documents in a Legal Content Review request you submitted while it is still in the New or Assigned state.

## Before you begin

You can modify a Legal Content Review request only if the request is in the New state.

Role required: sn\_lg\_ops.legal\_user

## Procedure

1.  Navigate to **All** &gt; **Employee Center**.

    **Note:** If you're using Legal Service Portal, you can submit a legal request by navigating to the Legal Service Portal and selecting **View all requests** under **My Requests**.

2.  Select **My Requests** from the header.

3.  Open your submitted Legal Content Review request.

    On the Standard Ticket page, review and edit the request details, manage attachments, or cancel the request.

4.  Select **Edit Request** from the Actions menu.

5.  In the Variables form, modify the request details.

6.  Select **Save**.

7.  Select **Back** to return to the Standard Ticket page.

    The request is updated with the new information. The changes appear as comments in the Additional Comments section of the request.

8.  In the **Activity** tab, provide comments or more information about your request for the request fulfiller.

9.  Manage documents supporting your request.

<table id="choicetable_dtv_1j4_gtb"><thead><tr><th align="left" id="d131382e157">

Option

</th><th align="left" id="d131382e160">

Steps

</th></tr></thead><tbody><tr><td id="d131382e166">

**If the Attachments tab is visible**

</td><td>

-   To upload a new document, select the add attachment icon \(\[Omitted image "add-attachment-icon.png"\] Alt text: Add attachment icon.\) and select a file.
-   To rename an attached file, select the edit file name icon \(\[Omitted image "rename-icon.png"\] Alt text: Edit file name icon.\) and update the file name.
-   To remove an attached file, select the delete icon \(\[Omitted image "delete-icon.png"\] Alt text: Delete icon.\).


</td></tr><tr><td id="d131382e205">

**If the Documents tab is visible**

</td><td>

-   To upload a new document, select **Attach** and select a file.

A link to the document is listed in the **External URL** column of the documents list.

-   To remove an attached file, select **Delete**. In the Delete document dialog box, select a document from the list, and then select **Delete**.


</td></tr></tbody>
</table>10. In the **Approvals** tab, view the approval details associated with the request.

    **Note:** The **Approvals** tab appears only when the Legal Content Review request or its attachment has approval records.


**Parent Topic:**[Legal Content Review requests](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-content-review/legal-content-review-requests.md)