Assign a matter owner

task australia Updated Sep 10, 2026 1 min read assign-matter-owner.md

Assign a matter owner (fulfiller) for the legal hold matter to be responsible for managing it.

Before you begin

If the Legal Counsel Center application hasn’t been previously installed, you must install it to start using Legal Hold Notification. For more information, see Install Legal Counsel Center Workspace.

Role required: admin

Procedure

Navigate to All > Legal Request > Legal Counsel Center.
Select the List icon ([Omitted image "lsd-lcc-list-icon.png"] Alt text: List icon).
In the Default lists tab, navigate to Matters > All.
Select the legal matter from the list.
Update the Assignment group permission field value to Read.
In the Matter owner field, select the Search for Record icon ([Omitted image "lookup-using-list.png"] Alt text: Search for Record icon) and search for and select the fulfiller to be responsible for managing this legal hold matter.
Select Save.

Result

The legal matter state changes from New to Assigned.

A matter owner (fulfiller) is assigned to the legal hold matter.

Parent Topic:Using Legal Hold Notification

50 lines · 2.1 KB Wrap lines

---
title: Assign a matter owner
description: Assign a matter owner \(fulfiller\) for the legal hold matter to be responsible for managing it.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/legal-hold-notification/assign-matter-owner.html
release: australia
product: Legal Hold Notification
classification: legal-hold-notification
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Use, Legal Hold Notification, Legal Service Delivery Practice Applications, Legal Service Delivery, Legal and Contract Operations, Employee Service Management]
---

# Assign a matter owner

Assign a matter owner \(fulfiller\) for the legal hold matter to be responsible for managing it.

## Before you begin

If the Legal Counsel Center application hasn’t been previously installed, you must install it to start using Legal Hold Notification. For more information, see [Install Legal Counsel Center Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-service-delivery/install-legal-counsel-center-workspace.md).

Role required: admin

## Procedure

1. Navigate to **All** &gt; **Legal Request** &gt; **Legal Counsel Center**.

2. Select the List icon \(\[Omitted image "lsd-lcc-list-icon.png"\] Alt text: List icon\).

3. In the **Default lists** tab, navigate to **Matters** &gt; **All**.

4. Select the legal matter from the list.

5. Update the **Assignment group permission** field value to **Read**.

6. In the **Matter owner** field, select the Search for Record icon \(\[Omitted image "lookup-using-list.png"\] Alt text: Search for Record icon\) and search for and select the fulfiller to be responsible for managing this legal hold matter.

7. Select **Save**.

## Result

The legal matter state changes from New to Assigned.

A matter owner \(fulfiller\) is assigned to the legal hold matter.

**Parent Topic:**[Using Legal Hold Notification](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-hold-notification/use-lg-hold-notif.md)