Close a legal hold matter

---
title: Close a legal hold matter
description: Close a legal hold matter once the legal hold is officially lifted.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/legal-hold-notification/close-lg-hold-notif-matter.html
release: australia
product: Legal Hold Notification
classification: legal-hold-notification
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Use, Legal Hold Notification, Legal Service Delivery Practice Applications, Legal Service Delivery, Legal and Contract Operations, Employee Service Management]
---

# Close a legal hold matter

Close a legal hold matter once the legal hold is officially lifted.

## Before you begin

Role required: sn\_lg\_hold.legal\_hold\_fulfiller

## Procedure

1.  Navigate to **All** > **Legal Request** > **Legal Counsel Center**.

2.  Select the List icon \(\[Omitted image "lsd-lcc-list-icon.png"\] Alt text: List icon\).

3.  In the **Default lists** tab, navigate to **Matters** > **All**

4.  Select the legal hold matter that you want to close.

5.  Select **Close complete**.

6.  Enter your comments in the Close complete matter pop-up window.

7.  Select **OK**.


## Result

All the custodians receive the mail stating that the legal hold is released.

The message **Legal matter has been closed** appears in the **Activity** section.

In the legal hold matter page, the state changes from Work in progress to Closed Complete.

**Parent Topic:**[Using Legal Hold Notification](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-hold-notification/use-lg-hold-notif.md)