Configure Legal Hold Notification

---
title: Configure Legal Hold Notification
description: Install and configure the Legal Hold Notification application for creating and managing legal hold notification matter.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/legal-hold-notification/config-lg-hold-notif.html
release: australia
product: Legal Hold Notification
classification: legal-hold-notification
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Legal Hold Notification, Legal Service Delivery Practice Applications, Legal Service Delivery, Legal and Contract Operations, Employee Service Management]
---

# Configure Legal Hold Notification

Install and configure the Legal Hold Notification application for creating and managing legal hold notification matter.

-   **[Install Legal Hold Notification](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-hold-notification/inst-lg-hold-notif.md)**  
Install the Legal Hold Notification plugin to be able to create a legal hold notification matter, add custodians, issue the legal hold notice, and close the legal hold notification matter.
-   **[Assign the legal user role to a custodian](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-hold-notification/assign-user-lg-hold-cust.md)**  
Assign the legal user role to a custodian who is responsible for preserving data related to a legal hold.
-   **[Customize an existing legal hold notice template](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-hold-notification/custom-existing-lg-hold-notice-temp.md)**  
Customize the legal hold notice template available in the base system to align with your organizational requirements.
-   **[Configure a new legal hold notice template](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-hold-notification/config-lg-hold-temp.md)**  
Configure a legal hold notice template to align with your organizational requirements.
-   **[Configure a restricted caller access privilege](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-hold-notification/config-rca-privilege.md)**  
Configure a restricted caller access privilege for the document templates application with a global scope to allow the legal matter application to perform read operations.

**Parent Topic:**[Legal Hold Notification](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-hold-notification/lg-hold-notif-landing-page.md)