Configure a new legal hold notice template

task australia Updated Sep 10, 2026 1 min read config-lg-hold-temp.md
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Configure a legal hold notice template to align with your organizational requirements.

Before you begin

Role required: sn_lg_ops.legal_config

Procedure

  1. Navigate to All > Document Templates > All Document Template.

  2. Select New.

  3. Select HTML Document Template.

  4. On the form, fill in the fields.

Field

Description

Name

Name of the template.

Application

The application to which the template belongs, which in this case is Legal Hold Notification.Legal Hold Notification.

Table

Table associated with the type of template, which in this case is sn_lg_matter_task. The table determines the available variables that can be used. Note: The tables that are listed are based on the application scope that is selected.

5. Fill in the remaining fields as needed.
For more information, see [Configure an HTML document template](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/configure-HTML-doc-template.md).
  1. Select Publish.

Result

A new legal hold notice template is created.

Parent Topic:Configure Legal Hold Notification

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