Send a reminder to custodians for acknowledgment

---
title: Send a reminder to custodians for acknowledgment
description: Send a reminder to custodians for them to acknowledge their role in ensuring that the data related to the legal hold is preserved.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/legal-hold-notification/send-reminder-for-acknowledgment.html
release: australia
product: Legal Hold Notification
classification: legal-hold-notification
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Use, Legal Hold Notification, Legal Service Delivery Practice Applications, Legal Service Delivery, Legal and Contract Operations, Employee Service Management]
---

# Send a reminder to custodians for acknowledgment

Send a reminder to custodians for them to acknowledge their role in ensuring that the data related to the legal hold is preserved.

## Before you begin

Role required: sn\_lg\_hold.legal\_hold\_fulfiller

## Procedure

1.  Navigate to **All** > **Legal Request** > **Legal Counsel Center**.

2.  Select the List icon \(\[Omitted image "lsd-lcc-list-icon.png"\] Alt text: List icon\).

3.  In the **Default lists** tab, navigate to **Matters** > **All**

4.  Select the legal hold matter for which the reminder must be sent.

5.  Select the **Tasks** tab.

6.  Select the task, which must be in the Assigned state.

7.  Select **Send reminder**.

8.  On the Send reminder pop-up window, select **Send**.


## Result

A reminder email is sent to the custodian.

The message **Reminder notice is sent** appears in the **Activity** section.

**Parent Topic:**[Using Legal Hold Notification](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-hold-notification/use-lg-hold-notif.md)