Attach files to a legal matter artifact

---
title: Attach files to a legal matter artifact
description: Upload supporting documentation, such as documents, email copies, images, or any other files into the artifact while you are working on a legal matter or matter task. You can also use these artifacts as a reference material to solve similar requests in future.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/legal-matter-management/add-files-to-artifact.html
release: australia
product: Legal Matter Management
classification: legal-matter-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 2
breadcrumb: [Create an artifact for a legal matter, Work on a legal matter, Use, Legal Matter Management, Legal Service Delivery, Legal and Contract Operations, Employee Service Management]
---

# Attach files to a legal matter artifact

Upload supporting documentation, such as documents, email copies, images, or any other files into the artifact while you are working on a legal matter or matter task. You can also use these artifacts as a reference material to solve similar requests in future.

## Before you begin

Role required: sn\_lg\_matter.matter\_fulfiller or sn\_lg\_ops.legal\_user

## About this task

As a collaborator added to a legal matter, you can access and work on the legal matter just as matter owners can. However, you can't modify the **Matter owner**, **Assignment group**, and **Assignment group permission** fields.

## Procedure

1.  Navigate to **All** > **Legal Request** > **Legal Counsel Center**.

2.  In the Legal Counsel Center tab, select the list icon \[Omitted image "lsd-lcc-list-icon.png"\] Alt text: List icon.

3.  In the **Lists** tab, open a legal matter by selecting an option under **Matters**.

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Option

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Steps

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**As an assignee**

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1.  Select the **Assigned to Me** option.
2.  Select a legal matter to work on.
3.  If the legal matter is newly assigned to you, select **Start** to start working on it.

The state of the legal matter updates to Work in Progress.

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**As a collaborator**

</td><td>

1.  Select the **Collaborations** option.
2.  Select a legal matter to work on.


</td></tr></tbody>
</table>4.  In the **Artifacts** tab, open an artifact.

5.  Add or remove documents from the legal matter.

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Option

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Steps

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**Using the attachment icon**

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The attachment icon \[Omitted image "add-attachment-icon.png"\] Alt text: Attachment icon.appears in the Counsel Assist side bar when the external storage option is not enabled.

 1.  In the Counsel Assist sidebar, select the attachment icon.
2.  In the **Attachments** pane, add, rename, or remove attachments.
    -   To upload a document, select the **Browse** button or the add attachment icon \(\[Omitted image "plus-icon.png"\] Alt text: Add attachment icon.\) and select a file.

**Note:** If there are no attachments, the **Browse** button is available else the add attachment icon \[Omitted image "plus-icon.png"\] Alt text: Add attachment icon. is available.

    -   To rename an attached document, select the actions icon \(\[Omitted image "more-actions-icon.png"\] Alt text: Actions icon.\), select **Rename** and update the file name.
    -   To delete an attached document, select the actions icon, select **Remove**.
    -   To download an attached document, select the actions icon, select **Download**.


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**Using the Documents tab**

</td><td>

The **Documents** tab in the Artifacts form appears when the external storage option is enabled.

 -   Upload a new document.

    1.  In the **Documents** tab, select **Attach** and select a file.
    2.  On the New Document form, select **Attach file** link and select a file.
    3.  Select **Save**.
In the **Documents** tab, a link to the document is listed in the **External URL** column of the documents list.

-   Remove an attached document.

    1.  In the **Documents** tab, select a document from the list that you want to delete.
    2.  Select **Delete**.
Access to these documents to various users is controlled in multiple ways. For more information on managing document access, see [Document access in a legal matter](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-matter-management/document-access-legal-matter.md).

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</table>
**Parent Topic:**[Create an artifact for a legal matter](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-matter-management/add-artifact-to-legal-matter.md)