Approve or reject a legal matter task

task australia Updated Sep 10, 2026 1 min read approve-reject-matter-task.md

Raw file servicenow.com

As a matter owner, you can review and approve or reject matter tasks that are marked as complete by the task owners.

Before you begin

Role required: sn_lg_matter.matter_fulfiller

Procedure

Navigate to All > Legal Request > Legal Counsel Center.
In the Legal Counsel Center tab, select the list icon [Omitted image "lsd-lcc-list-icon.png"] Alt text: List icon.
In the Lists tab, under My Work, click Items Pending Approvals.
In the Tasks To Do list, click Requested to open a matter task for review for approval.
Approve or reject the matter task:
- To approve the matter task, click Approve.
  
  The state of the approval request updates to Approved.
- To reject the matter task, click Reject. In the dialog box, enter comments for approval or rejection in the Comments field.
  
  The state of the approval request updates to Rejected.

Result

If you approve the matter task, the task is closed. The state of the task updates to Closed Complete.
If you reject the matter task, the task is opened again. The state of the task updates to Work in Progress. The task owner can work on the task again to fulfill the requirements of the task and mark it complete for approval.

Parent Topic:Create a task for a legal matter

51 lines · 2.2 KB Wrap lines

---
title: Approve or reject a legal matter task
description: As a matter owner, you can review and approve or reject matter tasks that are marked as complete by the task owners.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/legal-matter-management/approve-reject-matter-task.html
release: australia
product: Legal Matter Management
classification: legal-matter-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Create a task for a legal matter, Work on a legal matter, Use, Legal Matter Management, Legal Service Delivery, Legal and Contract Operations, Employee Service Management]
---

# Approve or reject a legal matter task

As a matter owner, you can review and approve or reject matter tasks that are marked as complete by the task owners.

## Before you begin

Role required: sn\_lg\_matter.matter\_fulfiller

## Procedure

1. Navigate to **All** &gt; **Legal Request** &gt; **Legal Counsel Center**.

2. In the Legal Counsel Center tab, select the list icon \[Omitted image "lsd-lcc-list-icon.png"\] Alt text: List icon.

3. In the **Lists** tab, under **My Work**, click **Items Pending Approvals**.

4. In the Tasks To Do list, click **Requested** to open a matter task for review for approval.

5. Approve or reject the matter task:

- To approve the matter task, click **Approve**.

The state of the approval request updates to Approved.

- To reject the matter task, click **Reject**. In the dialog box, enter comments for approval or rejection in the **Comments** field.

The state of the approval request updates to Rejected.

## Result

- If you approve the matter task, the task is closed. The state of the task updates to Closed Complete.
- If you reject the matter task, the task is opened again. The state of the task updates to Work in Progress. The task owner can work on the task again to fulfill the requirements of the task and mark it complete for approval.

**Parent Topic:**[Create a task for a legal matter](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-matter-management/add-tasks-to-legal-matter.md)