Using Legal Matter Management

---
title: Using Legal Matter Management
description: Create or promote legal matter to complete legal requests that need cross-departmental tasking and a workflow with a mechanism to store supporting documents and track important milestones.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/legal-matter-management/lmm-use-landing.html
release: australia
product: Legal Matter Management
classification: legal-matter-management
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Legal Matter Management, Legal Service Delivery, Legal and Contract Operations, Employee Service Management]
---

# Using Legal Matter Management

Create or promote legal matter to complete legal requests that need cross-departmental tasking and a workflow with a mechanism to store supporting documents and track important milestones.

## Overview of using Legal Matter Management

To submit and track legal matters refer to the following tasks.

-   **[Assign a legal matter to a legal group user](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-matter-management/assign-legal-matter.md)**  
Assign a legal matter to yourself or to someone in the assignment group to start working on the matter.
-   **[Work on a legal matter]()**  
As a matter owner, work on a legal matter assigned to you to resolve issues or answer queries.

**Parent Topic:**[Legal Matter Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-matter-management/legal-matter-management-landing-page.md)