Associate a matter template with an intake form
Associate a matter template with an intake form that can be used when promoting a legal request to a legal matter to include predefined data.
Before you begin
Note: The Matter Template related list is available on the Intake Form form only when you have selected Matter or Request and Matter as the Type value.
Role required: sn_lg_ops.legal_config or sn_lg_matter.matter_config
About this task
When an existing matter template is updated and published, the intake form reflects the latest version of the associated matter template.
Procedure
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Navigate to All > Legal Administration > Practice Areas.
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Open a practice area.
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Open the intake form from the Intake Form related list to which you want to associate a matter template.
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In the Matter Template related list, associate an existing matter template or create and associate a new matter template.
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Option |
Steps |
|---|---|
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Associate an existing matter template |
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Create a template and associate it with the intake form |
In the Intake form mapping field of the Matter Template form, ensure that the current intake form is selected. |
The selected matter template is associated with the intake form.
--- title: Associate a matter template with an intake form description: Associate a matter template with an intake form that can be used when promoting a legal request to a legal matter to include predefined data. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/legal-request-management/associate-matter-template-with-intake-form.html release: australia product: Legal Request Management classification: legal-request-management topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Add an intake form to a practice area, Create or modify a practice area, Configure, Legal Request Management, Legal Service Delivery, Legal and Contract Operations, Employee Service Management] --- # Associate a matter template with an intake form Associate a matter template with an intake form that can be used when promoting a legal request to a legal matter to include predefined data. ## Before you begin **Note:** The Matter Template related list is available on the [Intake Form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-request-management/associate-categories-practice-area.md) form only when you have selected **Matter** or **Request and Matter** as the **Type** value. Role required: sn\_lg\_ops.legal\_config or sn\_lg\_matter.matter\_config ## About this task When [an existing matter template is updated and published](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-matter-management/create-legal-matter-template.md), the intake form reflects the latest version of the associated matter template. ## Procedure 1. Navigate to **All** > **Legal Administration** > **Practice Areas**. 2. Open a practice area. 3. Open the intake form from the Intake Form related list to which you want to associate a matter template. 4. In the Matter Template related list, associate an existing matter template or create and associate a new matter template. <table id="choicetable_tbn_1k5_t4b"><thead><tr><th align="left" id="d308713e111"> Option </th><th align="left" id="d308713e114"> Steps </th></tr></thead><tbody><tr><td id="d308713e120"> **Associate an existing matter template** </td><td> 1. Click **Edit**. 2. Move the required template from the **Collection** list to the **Matter Templates List**. 3. Click **Save**. </td></tr><tr><td id="d308713e153"> **Create a template and associate it with the intake form** </td><td> 1. Click **New**. 2. [Create a legal matter template](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-matter-management/create-legal-matter-template.md). In the **Intake form mapping** field of the Matter Template form, ensure that the current intake form is selected. </td></tr></tbody> </table> ## Result The selected matter template is associated with the intake form.
| title | Associate a matter template with an intake form |
| description | Associate a matter template with an intake form that can be used when promoting a legal request to a legal matter to include predefined data. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/employee-service-management/legal-request-management/associate-matter-template-with-intake-form.html |
| release | australia |
| product | Legal Request Management |
| classification | legal-request-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Add an intake form to a practice areaCreate or modify a practice areaConfigureLegal Request ManagementLegal Service DeliveryLegal and Contract OperationsEmployee Service Management |