Configure the semantic index settings for legal request tables

task australia Updated Sep 10, 2026 2 min read create-record-legal-requests.md
Raw file servicenow.com

Configure the semantic index settings to define how AI Search indexes the content from the legal request tables in the ServiceNow Otto for Legal Service Delivery (LSD) application.

Before you begin

Set the application scope to Legal Counsel Center in the application picker. For more information, see Application picker.

Role required: admin

About this task

These semantic index settings specify how AI Search indexes the content from the indexed source for use with the semantic vector search. For more information on the indexing of sources for AI Search, see Semantic index configuration for indexed sources.

Procedure

  1. Navigate to All > AI Search > AI Search Index > Indexed Sources.

  2. In the Name column, search for Legal Requests and open it.

  3. Select the Semantic Index configurations related list.

  4. Add the semantic index configuration by selecting New.

  5. On the form, fill in the fields.

Field

Description

Name

Name of the semantic index.In the Name field, enter body.

Embedded Models

List of the embedded models to use for the semantic index configuration.The Embedded Models field is automatically set to Embedded Models.

Active

Option to make the semantic index configuration active for your instance. AI Search ignores inactive semantic index configurations when indexing content from the specified index source.

Indexed Source

Reference to the AI Search indexed source that you want to apply this semantic index configuration to.The Indexed Source field is automatically set toLegal Counsel Center.

Application

Name of the application to which the semantic index belongs.The Application field is automatically set to Legal Counsel Center.

6. Select **Submit**.

Result

The data from the legal request tables are indexed for AI Search according to the semantic index settings.

[Omitted image "lsd-agentic-add-semantic-record.png"] Alt text: Configure semantic index record to determine how AI Search indexes content from the legal request tables.

What to do next

Add fields to the semantic index record by selecting body. For more information, see Add fields to the semantic index for legal records.

Parent Topic:Configure Triage legal requests agentic workflow

Keywords Now AssistServiceNow OttoConfigure AI Agents
Search documentation
Search document titles and file paths on the australia branch