Activate the Analytics and Reporting Solution for Legal Service Delivery

task australia Updated Sep 10, 2026 1 min read legalsd-install.md
Raw file servicenow.com

Activate the content pack ServiceNow Store application for the Analytics and Reporting Solution.

Before you begin

Activate the full, subscription version of Performance Analytics on the instance where you are activating this Platform Analytics Solution. You can activate Performance Analytics on a non-production instance without purchasing a subscription. For more information, see Activate your Performance Analytics subscription.

Review the Performance Analytics Content Pack for Legal Service Delivery application listing in the ServiceNow Store for information on dependencies, licensing or subscription requirements, and release compatibility.

Role required: admin

Procedure

  1. Navigate to All > System Applications > All Applications > ServiceNow Store.

  2. Browse for Performance Analytics Content Pack for Legal Service Delivery and verify that you have the necessary valid entitlements.

    You need a HI account and permission to request applications for the instances under consideration. The HI account and the instance need to be part of the same company. For more information, see Install a ServiceNow Product on the ServiceNow Store.

  3. Search for Performance Analytics Content Pack for Legal Service Delivery.

  4. Install the application.

Parent Topic:Analytics and Reporting Solutions for Legal Service Delivery

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