Configure Predictive Intelligence for Legal Service Delivery

---
title: Configure Predictive Intelligence for Legal Service Delivery
description: Install and configure the Predictive Intelligence for Legal Service Delivery.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/legal-service-delivery/lsd-PI-configure-landing.html
release: australia
product: Legal Service Delivery
classification: legal-service-delivery
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Predictive intelligence for Legal Service Delivery, Integration with ServiceNow applications, Legal Service Delivery, Legal and Contract Operations, Employee Service Management]
---

# Configure Predictive Intelligence for Legal Service Delivery

Install and configure the Predictive Intelligence for Legal Service Delivery.

## Configuration overview

-   **[Activate Predictive Intelligence for Legal Service Delivery](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-service-delivery/lsd-activate-PI.md)**  
You can activate the Predictive Intelligence for Legal Service Delivery plugin \(sn\_lg\_pi\) for Legal Service Delivery if you have the admin role.
-   **[Train the classification solution to predict the subcategory for General Legal Request](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-service-delivery/lsd-PI-train-auto-categry.md)**  
Train the classification solution definitions to identify and predict an subcategory using short description and description for General Legal Request.
-   **[Train the classification solution to predict the assignment group for General Legal Request](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-service-delivery/lsd-PI-train-auto-assign.md)**  
Train the legal request classification solution definition to identify and predict an assignment group using the short description, description and subcategory for General Legal Request.
-   **[Train the classification solution to predict the subcategory for Ethics Complaint](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-service-delivery/lsd-PI-train-auto-categry-ethics.md)**  
Train the legal request classification solution definition to identify and predict an subcategory using the description for an Ethics Complaint.
-   **[Train the classification solution to predict the assignment group for Ethics Complaint](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-service-delivery/lsd-PI-train-auto-assign-ethics.md)**  
Train the legal request classification solution definition to identify and predict an group assignment using the description and subcategory for an Ethics Complaint.
-   **[Configure fields to be displayed in Activity stream](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-service-delivery/lsd-configure-activity-stream.md)**  
Configure fields to be displayed in the Activity stream.

**Parent Topic:**[Predictive intelligence for Legal Service Delivery](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-service-delivery/lsd-predictive-intelligence-landing.md)