Configure Microsoft Outlook Add-In for Legal Service Delivery

---
title: Configure Microsoft Outlook Add-In for Legal Service Delivery
description: Install and add the Microsoft Outlook Add-In for Legal Service Delivery to your Microsoft Outlook and enable intake forms for submitting legal requests or matters.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/legal-service-delivery/lsd-outlook-addin-configure.html
release: australia
product: Legal Service Delivery
classification: legal-service-delivery
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Microsoft Outlook Add-In for Legal Service Delivery, Integration with Third-party applications, Legal Service Delivery, Legal and Contract Operations, Employee Service Management]
---

# Configure Microsoft Outlook Add-In for Legal Service Delivery

Install and add the Microsoft Outlook Add-In for Legal Service Delivery to your Microsoft Outlook and enable intake forms for submitting legal requestsor matters.

-   **[Activate Microsoft Outlook Add-In for Legal Service Delivery](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-service-delivery/lsd-install-outlook-addin.md)**  
You can activate the Microsoft Outlook Add-In for Legal Service Delivery plugin \(sn\_lg\_outlook\) for Legal Service Delivery if you have the admin role.
-   **[Download Microsoft Outlook Add-In for Legal Service Delivery manifest file](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-service-delivery/lsd-outlk-addin-manifest-file.md)**  
As an admin, download Microsoft Outlook Add-In for Legal Service Delivery manifest file.
-   **[Deploy Microsoft Outlook Add-In for Legal Service Delivery](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-service-delivery/lsd-enable-outllook-addin.md)**  
Deploy Microsoft Outlook Add-In for Legal Service Delivery for it to be available in Microsoft Outlook to submit legal requests.
-   **[Enable intake forms for Microsoft Outlook Add-In for Legal Service Delivery](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-service-delivery/lsd-enable-intake-forms-addin.md)**  
Enable intake forms to be available as categories while submitting legal requests or mattersfrom Microsoft Outlook using Microsoft Outlook Add-In for Legal Service Delivery.
-   **[Auto populate information from email to legal request or matter](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-service-delivery/lsd-outlook-adddin-map-fields.md)**  
Map the sender's email address, email content, and subject field from an email to legal request fields to automatically fill in information from the email to the submitted legal request.

**Parent Topic:**[Microsoft Outlook Add-In for Legal Service Delivery](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-service-delivery/lsd-outlook-addin-landing.md)