Contract amendments · SN Doc Reader

The contract amendment workflow enhances contract lifecycle management by enabling you to initiate, track, and finalize amendments to existing contracts with an audit trail.

Amendments can be made by adding, removing, or updating terms, without the need to replace the entire contract.

You can use the Contract Amendment and Renewal request intake form available in the Employee Center to submit an amendment request.

[Omitted image "lsd-renew-rp.png"] Alt text: Use the Amendment request record producer from Employee Center to submit an contract amendment request

Distinguish request types

The Request type field differentiates contract, amendment, and renewal requests. For an amendment request, the value is Amendment; for a new contract request, it is New contract; and for a renewal request, it is Renewal.

The Request type field is displayed in the contract details secondary header, and list pages making it easy to differentiate the request types.

This field is also available in the following base system configurations (when demo data is installed) to indicate the request type the configuration is applicable to:

Contract Template Rules
Contract Configurations

[Omitted image "lsd-amend-field-request-type.png"] Alt text: Request type field to differentiate between contract and amendment request

Types of paper for an amendment request

The amendment workflow supports both own-paper and third-party amendment requests.

Note: Third-party amendments are supported only for single contract types.

While submitting an amendment request, you can select the Type of paper from the intake form.

[Omitted image "lsd-amend-type.png"] Alt text: Select amendment type

Amendment intake form and record producer

The intake form and record producer for an amendment are available in the base system, enabling you to submit an amendment requests.

[Omitted image "lsd-amend-OOB-intakeform.png"] Alt text: Amendment intake from and record producer in the base system (OOB)

You can also create a customized record producer by copying a base system (OOB) record producer to reuse its existing configuration settings. For more information on how to create record producer, see Create a legal contract intake workflow.

While linking the record producer to an intake form, verify that the Amendment request indicator is selected in the Options field.

The following other configurations are available in the base system when demo data is installed:

Contract template (Sample - NDA Amendment-SignBlocks) used to generate amendment document for own-paper based amendment request.
Contract template rule (Sample - NDA Amendment-SignBlocks) to identify the contract template used for generating a contract document for an amendment request.
Contract Configuration (Sample - NDA Amendment-SignBlocks) to define and map the fields that will be populated in the amendment document.

View contract amendment details

The following tabs are available within the contract repository record to provide amendment details:

Contract Documents: Provides access to all documents related to the signed contracts, including those generated or updated as part of amendment processes.
Contract Requests: Displays all contract and amendment requests associated with the contract.
Amendment Field Changes: Shows a detailed log of all field changes made through amendments, enabling easy tracking of modifications over time.

[Omitted image "lsd-amend-related-lists.png"] Alt text: Contract repository record showing amendment related details

Contract amendment workflow

The contract amendment workflow might progress as follows:

The contract requester does the following:
1. Initiates an amendment request from the Employee Center.
2. Selects a contract for amendment or enters contract details manually.
  
  Note: When a contract is selected while submitting an amendment request, it’s automatically linked as the parent contract for the amendment request.
3. Enters amendment details and submits the request.
The contract fulfiller does the following:
1. Assign the amendment contract request.
2. Link a parent contract, if it’s already not linked.
3. Modify legal request.
4. Review the details of the amendment requested.
5. Update the contract details and contract document according to the amendment request.
6. Upload revised contract document using Create revision option.
7. Finalizes the contract amendment using the review, approval, and signature workflow.
After all signatories have approved the document, the signed amendment is attached to the contract repository record.
The contract repository record displays the amendment details in the Contract Documents, Contract Requests, and Amendment Field Changes tabs.
The signed amendment is stored in the ServiceNow instance or an external storage system and referenced in the contract repository. The signed contract and its amendment documents are stored in a centralized repository under the parent contract for easy access and management. The field values that have been modified is updated in the amendment according to the contract configuration mapping.

AI for amendment documents

For amendment documents, ServiceNow Otto for Contract Management Pro features of obligation extraction or metadata extraction aren’t supported. However, Contract Analysis is supported when all the configurations are complete and valid, enabling users to review and analyze amendments effectively.

For more information, see AI capabilities in Contract Management Pro.

Submit amendment request
Submit an amendment request from the Employee Center.
View and track amendment requests as a legal user
View the details of an amendment request after it has been submitted and track the activities in the request.
Work on amendment request
Review and work on an amendment request for an existing contract.
View amendment details
View the amendment details in the contract repository record.

Parent Topic:Use Contract Management Pro for Legal Service Delivery

Related topics

Non-disclosure agreement requests

Third-party contract review requests

Contract renewals

Linking parent-child contracts

Internal review overview

Signature workflow for a request

Cancel a legal request

View and download a signed contract document

Manage Contract Management Pro for Legal Service Delivery

title	Contract amendments
description	The contract amendment workflow enhances contract lifecycle management by enabling you to initiate, track, and finalize amendments to existing contracts with an audit trail.
locale	en-US
canonical_url	https://www.servicenow.com/docs/r/australia/employee-service-management/legal-service-delivery/snlc-amend-req-landing.html
release	australia
product	Legal Service Delivery
classification	legal-service-delivery
topic_type	concept
last_updated	2026-05-19
reading_time_minutes	5
keywords	Amendment requestAmend contractAmendment workflowContract amendmentAmendment
breadcrumb	UseContract Management Pro for Legal Service DeliveryIntegration with ServiceNow applicationsLegal Service DeliveryLegal and Contract OperationsEmployee Service Management