Enable transfer of a legal request
As a admin, configure business rule to enable transfer of general legal request to contract practice area.
Before you begin
Role required: admin
About this task
The business rule should be configured only if you have custom record producer that will be used to generate a contract request. For information on how to create a custom record producer, see Create or modify a record producer for legal services through Classic environment and Create or modify a record producer for legal services through Catalog Builder.
Procedure
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Navigate to All > System Definition > Business Rules.
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Open the Initializing Legal Contract business rule.
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In the When to run tab, add a new OR condition for the custom record producer.
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Set the following filter condition: [Category][is][<record-producer>].
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Select AND.
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Set the following filter condition: [Questions][<record-producer>][<mandatory-question>][is not empty].
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Select Update to save the business rule.
---
title: Enable transfer of a legal request
description: As a admin, configure business rule to enable transfer of general legal request to contract practice area.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/legal-service-delivery/snlc-br-transfer-req.html
release: australia
product: Legal Service Delivery
classification: legal-service-delivery
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Create a legal contract intake workflow, Configure, Contract Management Pro for Legal Service Delivery, Integration with ServiceNow applications, Legal Service Delivery, Legal and Contract Operations, Employee Service Management]
---
# Enable transfer of a legal request
As a admin, configure business rule to enable transfer of general legal request to contract practice area.
## Before you begin
Role required: admin
## About this task
The business rule should be configured only if you have custom record producer that will be used to generate a contract request. For information on how to create a custom record producer, see [Create or modify a record producer for legal services through Classic environment](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-request-management/create-record-producer-legal-request.md) and [Create or modify a record producer for legal services through Catalog Builder](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/legal-request-management/create-record-producer-catalog-builder-legal.md).
## Procedure
1. Navigate to **All** > **System Definition** > **Business Rules**.
2. Open the **Initializing Legal Contract** business rule.
3. In the **When to run** tab, add a new OR condition for the custom record producer.
1. Set the following filter condition: **\[Category\]\[is\]\[<record-producer>\]**.
2. Select **AND**.
3. Set the following filter condition: **\[Questions\]\[<record-producer>\]\[<mandatory-question>\]\[is not empty\]**.
4. Select **Update** to save the business rule.
| title | Enable transfer of a legal request |
| description | As a admin, configure business rule to enable transfer of general legal request to contract practice area. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/employee-service-management/legal-service-delivery/snlc-br-transfer-req.html |
| release | australia |
| product | Legal Service Delivery |
| classification | legal-service-delivery |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Create a legal contract intake workflowConfigureContract Management Pro for Legal Service DeliveryIntegration with ServiceNow applicationsLegal Service DeliveryLegal and Contract OperationsEmployee Service Management |