Manage the signature of a renewal request

task australia Updated Oct 6, 2026 1 min read snlc-renewal-sign.md
Raw file servicenow.com

Send an own-paper renewal request for signature, resend or cancel the signature request, and upload the signed contract from the Employee Center ticket page.

Before you begin

Role required: sn_lg_ops.legal_user and sn_cm_core.contract_user

About this task

Signature options are available on the ticket page for own-paper renewal requests that are linked to a previous contract. For other renewal requests, the contract fulfiller manages the signature.

Procedure

  1. In the Employee Center, navigate to My Requests.

  2. Open your own-paper renewal request.

  3. Select Send for Signature (for electronic and wet signature) or Initiate Offline signatures (for offline signature).

    The document is sent for signature to the specified signatories. The contract state and contract status updates to Awaiting Signature. For more information, see Signature workflow for a request.

  4. To resend the signature request to the signers, select Actions > Resend signature request.

  5. To stop the signature process, select Actions > Cancel signature.

  6. For wet signature or offline signature requests, after you receive the signed contract, select Upload signed contract to upload the executed contract.

Parent Topic:Contract renewals

Keywords Renewal signatureSend for signatureOffline signatureResend signature requestCancel signatureUpload signed contract
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