Activate Lifecycle Events

activate-enterprise-onboarding-and-transitions-scoped.md
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You can activate Human Resources Scoped App: Lifecycle Events [com.sn_hr_lifecycle_events] if you have the admin role. This plugin includes demo data and activates related plugins if they are not already active.

Before you begin

Role required: admin

About this task

Human Resources Scoped App: Lifecycle Events enables you to easily configure digital workflows to manage employee lifecycle events through a single service delivery platform.

It activates these related plugins if they are not already active.

Plugin

Description

Human Resources Scoped App: Core[com.sn_hr_core]

Provides core HR features.

Employee Center

[com.sn_hr_service_portal]

Provides Employee Center.

- **Using Agent Workspace with Lifecycle Events**
To use Agent Workspace with Lifecycle Events, you must activate:

Human Resources Scoped App: Workspace \[com.sn\_hr\_agent\_workspace\] plugin
  • Using Playbook with Lifecycle Events

    To use Agent Workspace and Playbook with Lifecycle Events, you must request the Playbook plugin from the ServiceNow Store.

    Note: For more information on requesting a ServiceNow Store plugin, see Install a ServiceNow Store application.

Procedure

  1. Navigate to All > System Applications > All Available Applications > All.

  2. Find the plugin using the filter criteria and search bar.

    You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.

  3. Select Install to start the installation process.

    Note: When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears: Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.

    You will see a message after installation is completed. For information about the components installed with a plugin, see Find components installed with an application.

Parent Topic:Configuring Lifecycle Events

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