Create a Mentoring program

task australia Updated Sep 10, 2026 1 min read create-mentoring-pgm.md

Create customized mentoring programs that can be adopted by a mentee.

About this task

Mentoring admins can create multiple mentoring programs. Employees and managers use the Employee Center portal to enroll as mentors or mentees. See, Enroll as a mentor or mentee.

Before you begin

Role required: sn_ecn.mentoring_admin

Procedure

Navigate to All > Mentoring > Programs.
Select New.

On the form, fill in the fields.

Field	Description
Name	Name of the program.
Minimum duration	The minimum number of moths that the mentoring program lasts.
Maximum duration	The maximum number of months that the mentoring program lasts.
Default duration	The default number of months that the mentoring program lasts.
User criteria	Records that contain lists of users that can participate in a mentoring program. See, Create User Criteria Records.
Auto complete overdue mentoring	When selected, a mentoring program is automatically closed when it’s overdue.
Auto complete grace period	The number of months to wait before auto-completing overdue program.
Short description	A brief description of a mentoring program that is visible in the UI that lists the program.
Description	A longer more detailed description of the mentoring program.

Select Submit.

50 lines · 2.2 KB Wrap lines

---
title: Create a Mentoring program
description: Create customized mentoring programs that can be adopted by a mentee.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/mentoring/create-mentoring-pgm.html
release: australia
product: Mentoring
classification: mentoring
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure, Mentoring, Growth Experiences, HR Service Delivery, Employee Service Management]
---

# Create a Mentoring program

Create customized mentoring programs that can be adopted by a mentee.

## About this task

Mentoring admins can create multiple mentoring programs. Employees and managers use the Employee Center portal to enroll as mentors or mentees. See, [Enroll as a mentor or mentee](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/mentoring/enroll-mentoring.md).

## Before you begin

Role required: sn\_ecn.mentoring\_admin

## Procedure

1.  Navigate to **All** &gt; **Mentoring** &gt; **Programs**.

2.  Select **New**.

3.  On the form, fill in the fields.

    |Field|Description|
    |-----|-----------|
    |Name|Name of the program.|
    |Minimum duration|The minimum number of moths that the mentoring program lasts.|
    |Maximum duration|The maximum number of months that the mentoring program lasts.|
    |Default duration|The default number of months that the mentoring program lasts.|
    |User criteria|Records that contain lists of users that can participate in a mentoring program. See, [Create User Criteria Records](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/servicenow-platform/create-user-criteria-record-in-knowledge-management.md).|
    |Auto complete overdue mentoring|When selected, a mentoring program is automatically closed when it’s overdue.|
    |Auto complete grace period|The number of months to wait before auto-completing overdue program.|
    |Short description|A brief description of a mentoring program that is visible in the UI that lists the program.|
    |Description|A longer more detailed description of the mentoring program.|

4.  Select **Submit**.