View match insights

task australia Updated Sep 10, 2026 1 min read view-match-insights.md
Raw file servicenow.com

View the Match Insights score that is calculated based on the match score of the preferences.

Before you begin

Enroll as a mentee. See Enroll as a mentor or mentee.

Add mentee preferences. See Add mentee preferences.

Role required: none

Procedure

  1. Navigate to All > Employee Center > Your career > Mentoring > Overview.

  2. In the Suggested mentors, click the hamburger menu on a suggested mentor.

  3. Select View match insights and view the following match information about the suggested mentor or mentee.

    • Focus areas
    • Skills
    • Language
  4. Select Close to close the match insights card view.

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