Install AI agents for Health and Safety

---
title: Install AI agents for Health and Safety
description: Install AI agents on your ServiceNow instance to enable the agentic AI experience.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/now-assist-for-health-and-safety/ai-agents-now-assist-hs-install.html
release: australia
product: Now Assist for Health and Safety
classification: now-assist-for-health-and-safety
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure AI agents, Configure, ServiceNow Otto for Health and Safety, Health and Safety, Employee Service Management]
---

# Install AI agents for Health and Safety

Install AI agents on your ServiceNow instance to enable the agentic AI experience.

## Before you begin

To get started with AI agents, you must enable AI Search on your instance.

Role required: sn\_aia\_admin

## About this task

AI agents are not standalone applications that you can install directly. To enable AI agents on your instance, you must install and activate ServiceNow Otto for Health and Safety. For more information, see [Install ServiceNow Otto for Health and Safety](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/now-assist-for-health-and-safety/now-assist-hs-install.md).

## Procedure

1.  Navigate to **All** > **System Definition** > **Plugins**.

2.  Search for and select the ServiceNow Otto for Health and Safety application.

3.  Select **Install**.


## Result

The AI Agent for Health and safety \[sn\_hs\_ai\_agents\] plugin associated with the ServiceNow Otto for Health and Safety application is installed on your instance.

## What to do next

To access AI agents in the ServiceNow Otto panel, you must enable the panel. See [Activate the ServiceNow Otto panel standard chat](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/intelligent-experiences/activate-now-assist-panel.md).

**Parent Topic:**[Configure AI agents for Health and Safety](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/now-assist-for-health-and-safety/ai-agents-now-assist-hs-configuring.md)