Health safety incident patterns assistant agentic workflow
concept australia Updated Sep 10, 2026 1 min read hs-incident-pattern-analysis-agentic-workflow.md
Use the Health safety incident patterns assistant agentic workflow to analyze Health and Safety incident patterns.
Health safety incident patterns assistant overview
The Health safety incident patterns assistant agentic workflow helps safety managers with the following from available Health and Safety incident pattern records.
- Analyze patterns
- Identify risk drivers
- Retrieve supporting evidence
- Recommend corrective actions within the dashboard or pattern-specific contexts.
Important: This agentic workflow is turned on by default. For more information, see AI agents, skills, and agentic workflows on by default.
This agentic workflow is automatically available to users with sn_ohs_im.manager, sn_ohs_im.admin, and sn_ohs_im.agent roles and can be used from the ServiceNow Otto panel.
For more information on the ServiceNow Otto panel, see ServiceNow Otto panel.
AI agent and tools used in the Health safety incident patterns assistant agentic workflow
| AI agent | Description |
|---|---|
| Health and safety pattern intelligence orchestrator | Analyzes systemic trends across safety incidents, knowledge articles, action, and root cause analysis. Retrieves pattern-level intelligence for the health and safety incident pattern dashboard and for individual pattern records. |
| Name | Type | Execution mode |
|---|---|---|
| Get Filter Reference Data | Script | Autonomous |
| Find Employee By Name | Script | Autonomous |
| Find Asset For Pattern Filter | Script | Autonomous |
| Get Pattern Details | Script | Autonomous |
| Create Pattern Actions | Script | Autonomous |
| Find Location For Pattern Filter | Script | Autonomous |
| Generate Impact Analysis Summary | Script | Autonomous |
| Search Patterns | Script | Autonomous |
| Get Incidents For Pattern | Script | Autonomous |
52 lines · 2.8 KB
--- title: Health safety incident patterns assistant agentic workflow description: Use the Health safety incident patterns assistant agentic workflow to analyze Health and Safety incident patterns. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/now-assist-for-health-and-safety/hs-incident-pattern-analysis-agentic-workflow.html release: australia product: Now Assist for Health and Safety classification: now-assist-for-health-and-safety topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Use agentic workflows, ServiceNow Otto for Health and Safety, Health and Safety, Employee Service Management] --- # Health safety incident patterns assistant agentic workflow Use the **Health safety incident patterns assistant** agentic workflow to analyze Health and Safety incident patterns. ## Health safety incident patterns assistant overview The **Health safety incident patterns assistant** agentic workflow helps safety managers with the following from available Health and Safety incident pattern records. - Analyze patterns - Identify risk drivers - Retrieve supporting evidence - Recommend corrective actions within the dashboard or pattern-specific contexts. **Important:** This agentic workflow is turned on by default. For more information, see [AI agents, skills, and agentic workflows on by default](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/intelligent-experiences/now-assist-skills-on-by-default.md). This agentic workflow is automatically available to users with sn\_ohs\_im.manager, sn\_ohs\_im.admin, and sn\_ohs\_im.agent roles and can be used from the ServiceNow Otto panel. For more information on the ServiceNow Otto panel, see [ServiceNow Otto panel](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/intelligent-experiences/now-assist-panel-overview.md). ## AI agent and tools used in the Health safety incident patterns assistant agentic workflow |AI agent|Description| |--------|-----------| |Health and safety pattern intelligence orchestrator|Analyzes systemic trends across safety incidents, knowledge articles, action, and root cause analysis. Retrieves pattern-level intelligence for the health and safety incident pattern dashboard and for individual pattern records.| |Name|Type|Execution mode| |----|----|--------------| |Get Filter Reference Data|Script|Autonomous| |Find Employee By Name|Script|Autonomous| |Find Asset For Pattern Filter|Script|Autonomous| |Get Pattern Details|Script|Autonomous| |Create Pattern Actions|Script|Autonomous| |Find Location For Pattern Filter|Script|Autonomous| |Generate Impact Analysis Summary|Script|Autonomous| |Search Patterns|Script|Autonomous| |Get Incidents For Pattern|Script|Autonomous|
| title | Health safety incident patterns assistant agentic workflow |
| description | Use the Health safety incident patterns assistant agentic workflow to analyze Health and Safety incident patterns. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/employee-service-management/now-assist-for-health-and-safety/hs-incident-pattern-analysis-agentic-workflow.html |
| release | australia |
| product | Now Assist for Health and Safety |
| classification | now-assist-for-health-and-safety |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Use agentic workflowsServiceNow Otto for Health and SafetyHealth and SafetyEmployee Service Management |