Incident pattern form

---
title: Incident pattern form
description: Safety agents and managers can review the confidence score, urgency, and other factors, and the AI-generated pattern summary.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/now-assist-for-health-and-safety/hs-incident-pattern-record-details-tab.html
release: australia
product: Now Assist for Health and Safety
classification: now-assist-for-health-and-safety
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Reference, ServiceNow Otto for Health and Safety, Health and Safety, Employee Service Management]
---

# Incident pattern form

Safety agents and managers can review the confidence score, urgency, and other factors, and the AI-generated pattern summary.

The fields in the incident pattern form are generated automatically. For more information, see [Work on an incident pattern record](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/now-assist-for-health-and-safety/hs-work-on-incident-pattern-record.md).

|Field|Description|
|-----|-----------|
|Number|System-generated record number.|
|Urgency|Level of severity.|
|Pattern type|Common category identified during the pattern analysis.|
|Confidence score|Measure of how significant and reliable the health and safety pattern is. The score ranges from 1 to 100.|
|Assignment group|User group responsible for working on the pattern analysis. This field is not automatically set and can be edited.|
|Assigned to|User responsible for working on the pattern analysis. This field is not automatically set and can be edited.|
|Identified on|Date and time when the pattern record was created.|
|Updated|Date and time when the pattern record was last updated.|
|Pattern summary|AI-generated summary of pattern values and statistics. Results may vary — review the summary before acting on it.|
|Recommendations|Recommended actions to mitigate the pattern.|