Configuring ServiceNow Otto for Health and Safety

---
title: Configuring ServiceNow Otto for Health and Safety
description: Configure the ServiceNow Otto for Health and Safety application.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/now-assist-for-health-and-safety/now-assist-hs-configuring.html
release: australia
product: Now Assist for Health and Safety
classification: now-assist-for-health-and-safety
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [ServiceNow Otto for Health and Safety, Health and Safety, Employee Service Management]
---

# Configuring ServiceNow Otto for Health and Safety

Configure the ServiceNow Otto for Health and Safety application.

## Configuration overview

-   **[Install ServiceNow Otto for Health and Safety](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/now-assist-for-health-and-safety/now-assist-hs-install.md)**  
If you have the admin role, you can install the ServiceNow Otto for Health and Safety application \(sn\_hs\_gen\_ai\) to enable generative AI capabilities for summarizing safety incidents on your instance.
-   **[Activate a ServiceNow Otto for Health and Safety skill](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/now-assist-for-health-and-safety/now-assist-hs-activate-skill.md)**  
Activate a ServiceNow Otto for Health and Safety skill to enable the safety team to use the generative AI skills from Health and Safety Workspace and the Core UI.
-   **[Skill inputs for ServiceNow Otto for Health and Safety](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/now-assist-for-health-and-safety/now-assist-hs-skill-inputs.md)**  
Get a quick overview of the skill inputs for ServiceNow Otto for Health and Safety.
-   **[Configure AI agents for Health and Safety](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/now-assist-for-health-and-safety/ai-agents-now-assist-hs-configuring.md)**  
Learn how to configure AI agents to execute agentic workflows with AI agents and mapped tools.
-   **[Configure conversational AI](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/now-assist-for-health-and-safety/hs-configure-conversational-ai.md)**  
Learn how to configure conversational AI for Health and Safety incidents and observations.
-   **[Configure incident patterns](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/now-assist-for-health-and-safety/hs-configure-incident-patterns.md)**  
Learn how to configure Health and Safety incident patterns.
-   **[Configure retention period and cleanup of pending AI action suggestions](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/now-assist-for-health-and-safety/hs-configure-deletion-pending-ai-action-suggestions.md)**  
Configure how long the pending AI-generated action suggestions are retained before they are automatically deleted.

**Parent Topic:**[ServiceNow Otto for Health and Safety](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/now-assist-for-health-and-safety/now-assist-hs-landing.md)