Supporting information for ServiceNow Otto for Health and Safety

concept australia Updated Sep 10, 2026 1 min read now-assist-hs-support-info.md
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Get a quick overview of the important information that is related to the ServiceNow Otto for Health and Safety application.

Supported versions

ServiceNow Otto for Health and Safety is supported starting with the Xanadu release.

Supported user interfaces

The ServiceNow Otto for Health and Safety application includes the skills that are listed in the following table.

Interface Skill
Health and Safety Workspace Health and Safety incident summarization
Core UI Health and Safety incident summarization

Application information

Activate the ServiceNow Otto for Health and Safety store app (sn_hs_gen_ai) to use the Health and Safety incident summarization skills.

This store app has a dependency on Health and Safety Incident Management (sn_ohs_im).

Activate the applications in the following order:

  1. Health and Safety Incident Management
  2. ServiceNow Otto for Health and Safety

For more information, see Configuring ServiceNow Otto for Health and Safety.

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