View employee summary reports

task australia Updated Sep 10, 2026 4 min read employee-summary-lh.md
Raw file servicenow.com

View the Employee Summary Virtual Agent topic in Employee Center to access employee contribution summaries, view consolidated profiles, and track employee progress.

Before you begin

You must have one of the following plugins to view this topic:

  • Manager Hub (sn_mh)
  • Leader Hub (sn_egd_lh)

Role required: sn_egd_lh.leader or sn_mh.manager_hub_user

Procedure

  1. Navigate to All > Self-Service > Employee Center.

  2. Select the Open chat window icon ([Omitted image "chat_icon.png"] Alt text: Open chat window).

  3. Enter Employee Summary.

  4. Select the employee that you want to view the summary for.

    Note: You can view summaries only for your direct and indirect reports.

  5. Select a start and end date from the calendar.

    [Omitted image "emp-sum-3.png"] Alt text: Start and end date calendar

    Note: The duration between the start and end dates must not exceed one year.

  6. Select Make changes if you want to make changes, otherwise select Looks good.

Result

The Employee summary report is available to review. You can enter follow-up questions, or close the chat.

[Omitted image "emp-sum-4.png"] Alt text: Employee Summary report

Parent Topic:Use ServiceNow Otto for HR Service Delivery (HRSD) in Agent Workspace

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