Opting out of a prompt in Employee Portal

---
title: Opting out of a prompt in Employee Portal
description: Choose not to receive a specific prompt by opting out of the signal displayed in Employee Portal.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/proactive-prompts/proactive-prompts-opt-out.html
release: australia
product: Proactive Prompts
classification: proactive-prompts
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Use, Proactive Prompts, HR Service Delivery, Employee Service Management]
---

# Opting out of a prompt in Employee Portal

Choose not to receive a specific prompt by opting out of the signal displayed in Employee Portal.

## Before you begin

Role required: none

-   Make sure that Manager Hub and Talent Development installed to access these tabs in the Employee Portal.
-   To access the prompts on any other portal page in the Employee Portal, the Prompt widget must be added. For information on configuring portal pages, see [Create and edit a page using the Service Portal Designer](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-user-interface/t_ConfigureAPage.md). For information on adding widgets to a page, see [Service Portal widgets](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-user-interface/service-portal-widgets.md).


## Procedure

1.  Navigate to **All** > **Employee Center**.

2.  In Employee Center, navigate to the appropriate hub depending on whether you are a manager or employee.

    -   If you are a manager, navigate to **Your team** > **Manager Hub**.
    -   If you are an employee, navigate to **Your career** > **Career Hub**.
3.  On the prompt widget, display a list of all signals by selecting the Manage preferences icon \(\[Omitted image "more-actions-icon.png"\] Alt text: Actions icon.\).

    **Note:** All signals for which there is a prompt in the prompts table are listed regardless of their status.

4.  Select **Off** for the signal that you want to opt out of.

    **Note:** If you decide you want to receive the prompt again, you would select **On**.

5.  Select **Update**.


## Result

You will not receive prompts from the selected signal. The opted-out prompts are moved to the Dismiss state.