Install Safe Workplace for mobile

---
title: Install Safe Workplace for mobile
description: Install the Now Mobile app and Safe Workplace for mobile app.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/safe-workplace-for-mobile/install-safe-workplace-mobile.html
release: australia
product: Safe Workplace for mobile
classification: safe-workplace-for-mobile
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Safe Workplace for mobile, Safe Workplace, Health and Safety, Employee Service Management]
---

# Install Safe Workplace for mobile

Install the Now® Mobile app and Safe Workplace for mobile app.

## Before you begin

The Safe Workplace for mobile app \(sn\_imt\_mobile\) is dependent on the com.sn\_imt\_quarantine plugin.

The Safe Workplace for mobile app also has an optional dependency on other Safe Workplace applications. If you have any of these plugins installed, the corresponding applications will appear in your Safe Workplace for mobile app:

-   sn\_imt\_checkin
-   sn\_imt\_core
-   sn\_imt\_monitoring
-   sn\_imt\_ppe
-   sn\_imt\_tracing
-   sn\_imt\_travel
-   sn\_imt\_health\_testing

Role required: admin

<table id="table_kxr_yz3_blb"><thead><tr><th>

Type

</th><th>

Instructions

</th></tr></thead><tbody><tr><td>

Commercial on-premise

</td><td>

Visit the ServiceNow® Store to download and install the application.

</td></tr><tr><td>

Federal hosted

</td><td>

See the [Federal downloads for the Emergency Response Management and Safe Workplace suite apps \[KB0030260\]](https://store.servicenow.com/$appstore.do#!/store/help?article=KB0030260) article in the Store Help Center for more information.

</td></tr><tr><td>

Federal on-premise

</td><td>

If you are a federal on-premise customer and you would like to install this application, reach out to your sales representative or open a Now Support or HIWAVE ticket. In the ticket, request to be routed to the SHOT team.

 See the [Federal downloads for the Emergency Response Management and Safe Workplace suite apps \[KB0030260\]](https://store.servicenow.com/$appstore.do#!/store/help?article=KB0030260) article in the Store Help Center for more information.

</td></tr><tr><td>

On-premise

</td><td>

See the [Commercial downloads for the Emergency Response Management and Safe Workplace suite apps \[KB0030258\]](https://store.servicenow.com/$appstore.do#!/store/help?article=KB0030258) article in the Store Help Center for more information.

</td></tr></tbody>
</table>## Procedure

1.  On your mobile device, download the Now Mobile app for Apple iOS or Google Android from the Apple App Store or the Google Play store.

2.  In your instance, navigate to **System Applications** &gt; **All Available Applications** &gt; **All**.

3.  Search for `Safe Workplace for mobile`.

4.  Click **Install**.

5.  In the Application installation dialog box, click **Install**.

6.  When the installation is complete, click **Close**.

7.  Control access to the application by creating a group and assigning roles to the group or individual users.

    For more information, see [Roles](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/t_AssignRoleToGroup.md).


**Parent Topic:**[Safe Workplace for mobile](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/safe-workplace-for-mobile/mobile-emergency-response.md)

**Parent Topic:**[Safe Workplace for mobile](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/safe-workplace-for-mobile/mobile-emergency-response.md)