Working with job architecture

Create, update or modify skills and job architecture data from a single location in the Skills Workspace.

Creating a role group through the Skills Workspace
Add a new role group in the Skills Workspace to create a category of roles in your organization.
Add more skills to a role group
Add new skills at each role level in a role group that were not added when creating the role group using the Skills Matrix in the Skills Workspace.
Edit skills and proficiencies in the Skills Matrix
Edit skills data and their proficiency levels to manage the progression at each role level in a role group using the Skills Matrix in the Skills Workspace.
Create related role groups
Create a connection between two different role groups in the Skills Workspace to enable a transition path for the employees to move across different role groups.

title	Working with job architecture
description	Create, update or modify skills and job architecture data from a single location in the Skills Workspace.
locale	en-US
canonical_url	https://www.servicenow.com/docs/r/australia/employee-service-management/talent-development-core/job-architecture-working.html
release	australia
product	Talent Development Core
classification	talent-development-core
topic_type	concept
last_updated	2026-09-10
reading_time_minutes	1
breadcrumb	Skills WorkspaceExploring Skills FoundationSkills FoundationGrowth ExperiencesHR Service DeliveryEmployee Service Management