Skills Workspace

concept australia Updated Sep 10, 2026 1 min read skills-intelligence-workspace.md

You can update and maintain skills and job architecture data from a single place using the Skills Workspace.

Workspace users

Access to the Skills Workspace requires the sn_skills_int_ws.workspace_user role or any role that contains it. For more information on roles in Skills Foundation, see Components installed with Skills Foundation.

Home page

Access the following information on the Skills Foundation Home page to manage skills-related tasks:

Skills data overview.
Critical information gaps that require your immediate attention such as role groups without a role level, skills without a skill level type, or role groups without skills.
Actionable insights - Notifications of various system checks as suggestions for the users to act on to improve their skills or job architecture data. The View records option enables you to see the detailed list view of the records.
Overview and Health - Charts to enable you to monitor job architecture data and skills inventory.

[Omitted image "skills-intelligence-workspace.png"] Alt text: Skills Foundation home page

Job architecture view

View a visual and hierarchical overview of job architecture data to understand job families, role groups, and related skills.

[Omitted image "skills-intelligence-nodemap-view.png"] Alt text: Skills Workspace Job architecture view

Lists view

Quickly access information about skills library, skills import history, and job architecture data by using the Lists view.

[Omitted image "skills-intelligence-list-view.png"] Alt text: Skills Workspace Lists view

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---
title: Skills Workspace
description: You can update and maintain skills and job architecture data from a single place using the Skills Workspace.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/talent-development-core/skills-intelligence-workspace.html
release: australia
product: Talent Development Core
classification: talent-development-core
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Exploring Skills Foundation, Skills Foundation, Growth Experiences, HR Service Delivery, Employee Service Management]
---

# Skills Workspace

You can update and maintain skills and job architecture data from a single place using the Skills Workspace.

## Workspace users

Access to the Skills Workspace requires the sn\_skills\_int\_ws.workspace\_user role or any role that contains it. For more information on roles in Skills Foundation, see [Components installed with Skills Foundation]().

## Home page

Access the following information on the Skills Foundation Home page to manage skills-related tasks:

-   Skills data overview.
-   Critical information gaps that require your immediate attention such as role groups without a role level, skills without a skill level type, or role groups without skills.
-   Actionable insights - Notifications of various system checks as suggestions for the users to act on to improve their skills or job architecture data. The **View records** option enables you to see the detailed list view of the records.
-   Overview and Health - Charts to enable you to monitor job architecture data and skills inventory.

\[Omitted image "skills-intelligence-workspace.png"\] Alt text: Skills Foundation home page

## Job architecture view

View a visual and hierarchical overview of job architecture data to understand job families, role groups, and related skills.

\[Omitted image "skills-intelligence-nodemap-view.png"\] Alt text: Skills Workspace Job architecture view

## Lists view

Quickly access information about skills library, skills import history, and job architecture data by using the Lists view.

\[Omitted image "skills-intelligence-list-view.png"\] Alt text: Skills Workspace Lists view