Create Universal Request

---
title: Create Universal Request
description: Create a universal request record on behalf of the requester from the Universal Request application.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/universal-request-for-hr-service-delivery/ur-create-universal-request-record.html
release: australia
product: Universal Request for HR Service Delivery
classification: universal-request-for-hr-service-delivery
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Use, Universal Request, Employee Service Management]
---

# Create Universal Request

Create a universal request record on behalf of the requester from the Universal Request application.

## Before you begin

Role required: sn\_uni\_req.routing\_agent or admin.

## Procedure

1.  Navigate to **All** > **Universal Request** > **Create New**.

2.  On the form, fill in the fields.

    For more information on the field description, see [Universal Request form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/universal-request-for-hr-service-delivery/new-ur-record-form.md).

3.  Click **Submit**.


**Parent Topic:**[Using Universal Request](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/universal-request-for-hr-service-delivery/using-ur.md)